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Video start slow on mobile devices

Hi,

I'm noticing that videos(mp4, h264 encoding) with html5 player are loading slow on mobile devices(ios, android) as compared to desktop(windows, mac) where they are playing mor quickly.

I encoded the videos through handbrake with web optimized option.

Here is a test example:

http://www.bof.re/jw6.php

Video start in less than 10seconds on PC, mac...and takes up to 40seconds to start on android or ios device.

What's is the problem ?

I saw same topic on the support forum but no answer to it...
http://support.jwplayer.com/customer/portal/questions/6244555-video-playing-slow-on-mobile-devices


Thank you.

5 Community Answers

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Ethan Feldman

JW Player Support Agent  
0 rated :

Are you running on mobile over WiFi or 3G?

I am trying to download your file and it is 300 mb, so if you are on a mobile connection, that could be an issue.

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poubelle

User  
0 rated :

Running all of it on wifi of course....

I put a long test video to increase the problem so you can see...

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Ethan Feldman

JW Player Support Agent  
0 rated :

Over Wifi I have tried on my phone (iPhone5), and it runs fine.

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poubelle

User  
0 rated :

Arf..really strange.

People from different country (me too) experiencing the problem.

Ok i will check again on my configuration side...

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok

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