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Full-screen mode doesn't stretch the video


Hi - The full-screen button doesn't make the video stretch, it just makes the rest of the screen black, on our new JWPlayer 6 code, which you can see in action here:

http://blogs.kqed.org/blog/2014/07/24/test-jw-6-9/

What are we doing wrong?

(We were having an issue of showing black bars around the video but changing the default to Flash fixed that, even though we didn't want to use Flash as the default.)

11 Community Answers

MisterNeutron

Best Answer 

This appears to be a MIME type problem. Your video is initially served as "video/mp4," but only when the application is grabbing some metadata from it. When it's actually playing the video, the server is tagging it as "application/octet-stream," which isn't going to work properly.

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MisterNeutron

Best Answer  User  
0 rated :

This appears to be a MIME type problem. Your video is initially served as "video/mp4," but only when the application is grabbing some metadata from it. When it's actually playing the video, the server is tagging it as "application/octet-stream," which isn't going to work properly.

Ethan Feldman

JW Player Support Agent  
0 rated :

It might be an issue with your WP theme’s CSS clashing with html5 <video>, as well.

MisterNeutron

User  
0 rated :

Tough one to sort out. I'm seeing the same error even in Flash mode (using IE8). That kind of rules out a CSS clash with the HTML5 <video> tag, but it also makes a MIME type problem less likely to be the culprit!

My vote would, however, be with something weird in the WP theme's CSS - that seems like the most likely explanation. I just can't sift through the layers of CSS to find it.

Ethan Feldman

JW Player Support Agent  
0 rated :

Sometimes a theme CSS can even cause this issue if Flash is used, if the player is responsive.

ondemand

User  
0 rated :

I'll try to get our host to send the correct MIME type.

MisterNeutron

User  
0 rated :

That's a good thing to do, but I think Ethan's right - I think this is a CSS conflict.

Ethan Feldman

JW Player Support Agent  
0 rated :

Yeah, I would test by using a different theme to see if it makes a difference. If that doesn’t work, it could be another plugin.

ondemand

User  
0 rated :

It was the MIME type, actually. Thanks for your help!

You can see it working here:
http://blogs.kqed.org/blog/video/test-video-story/

Ethan Feldman

JW Player Support Agent  
0 rated :

Oh wow, very nice.

MisterNeutron

User  
0 rated :

Geez, my first wild-ass guess was right?! I'll mark this date on the calendar. ;)

Ethan Feldman

JW Player Support Agent  
0 rated :

;) haha

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