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Audio Player - fast-forwarding not working

Hi,

we have an issue concerning the fast-forward function. MP3 hosted on same server can't be fast-forwarded, played by player version 6.9(.4867).
It works fine on iOS devices, but Android devices (Nexus 5, Samsung Galaxy Tab w/ 4.2.2) and the latest versions of Chrome, FF, Safari (desktop) seem to have a problem. On clicking the bar to skip e.g. the introduction of the mp3 podcast You get back to the beginning.

Unfortunately, I cannot provide a link (yet) to our dev-environment on which we have implemented the new version of the player. We have an older version (5.8) installed here : https://www.big-direkt.de/services/infoservice/podcast/aktuelle_podcast_sendungen.html

Thanks in advance!

3 Community Answers

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

The 5.8 player works fine. Definitely going to need to see a link to the new player here as well.

Up Down

sdylka

User  
0 rated :

Now I could provide a link to our dev environment, which can be entered with a specific login.
Would You please give me an email address to send You detailed information in private?
Thanks in advance!

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Sure – support [at] jwplayer [dot] com.

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