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HTML5 JWplayer 6.9 issues


Hello. There are some issues with the newest JW Player. Could you please fix them?

1) You should remove anotations from HTML5 playback of YouTube videos. Currently only Flash playback doesn't display annotations.

2) When I open YouTube video on my mobile phone with OPERA MINI, for example from this link - http://support.jwplayer.com/customer/portal/articles/1406725-youtube-video-embed - then I receive the default YouTube player instead of JWPlayer. No matter if I have HTML5 or Flash enabled.

3) When I have several players on my website and the HTML5 mode is enabled, I receive "Cannot read property 'replace' of undefined" error after changing played video.

Thanks!

7 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

1) Do you have an example of this?

2) This is how we have done fallback for mobile devices in every version up until now. Opera has a relatively low market share, with Opera Mini being even lower and it is not one of the browsers installed by default on a device.

3) Yes, this is a known bug that has already been reported, thank you.

spello

User  
0 rated :

Ad 1)
Compare these videos while embedded on HTML5 JWPlayer (annotations are displayed) and Flash JWPlayer (no annotations = no spam on screen):
https://www.youtube.com/watch?v=o-hLutDYlAM
https://www.youtube.com/watch?v=YUtvUFsPA6Y

Ad 2)
But Opera Mini support HTML5. Can't you just enable this feature? YT native player runs because JWplayer sends such message to the browser.

Ethan Feldman

JW Player Support Agent  
0 rated :

1) I see, I am not sure if in the HTML5 API allows for them to be removed.

2) Opera Mini supports it in certain cases. Again, very small use here.

spello

User  
0 rated :

1) There is a parameter called "iv_load_policy=3" and it works with HTML5 - https://developers.google.com/youtube/player_parameters?hl=pl#iv_load_policy

2) Hope you will change your mind :)

Ethan Feldman

JW Player Support Agent  
1 rated :

I will make a ticket for both.

operations

User  
0 rated :

Hi Hi Hi!

These comments are related to Opera Mini 7.5 on Android mobile.

I've just been testing between 6.7 and 6.9

6.7 displayed a player with thumbnail and allowed downloading of the video.

6.9 displays a blank white box.

This... is a bit of a problem. Hopefully JW 6.10 will enable it again?

info

User  
0 rated :

Based upon the name JWplayer HTML5 6.9 Issues, I will add mine. On a HLS stream with closed captions in the stream the CC icon does not appear, it does automatically in JW 6.8, please fix soon, this is a deal breaker for me. Thanks.

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