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New player is slow.


Can anyone please tell me why, on any site, every other player, including previous versions of jwplayer do play correctly and the latest version of jwplayer does not? It loads too slow and stutters or just doesnt load at all. My tested downloadspeed, while trying to watch a clip using jwplayer, is 38,1Mbit per second.

5 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Please provide a link.

oscore7

User  
0 rated :

Please reread the word 'any'. I'm sure that you can find one yourself if you have an account here and this is not the first and only website you have visited.

Ethan Feldman

JW Player Support Agent  
-1 rated :

Sorry, but I have seen examples on our site, for example. Not slow at all. Now I ask again, please provide a specific link to where the issue is happening on your site if you actually want support.

oscore7

User  
0 rated :

I have seen the examples aswell and besides loading longer than other players before it starts playback, they work for me aswell, without stuttering. It seems to me that clips of about 30 minutes or shorter take less than a minute to load before playback, but clips of more than an hour take at least 2 minutes, if they play at all. Some do. Some dont.

Okay, a link but I'm not responsible for the content of the links. This one is from the film Sabotage. It's a bit graphic. Or it would be if it played correctly. It loads for a few minutes before it starts playing and after a second or two it stops again, repeating this until it just stops and loads forever.

http://www.filenuke.net/e87bf122c340ec3595a25903ae2a5471

I was hoping to find a link on the same site with an older version of jw player, which they still had for a while, but it seems that they have completed their cenversion to the newest version. So I cant prove that the older player works faster on the same server anymore.

Ethan Feldman

JW Player Support Agent  
-1 rated :

This link has a million pop ups and spyware. This is also not even using our latest player.

This is using JW 5.8 free using some sketchy GK Plugin to load the file.

Where is the example of the “latest player” actually being slow?

Please advise.

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