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empty adparameters node


Hi,

we have now integrated 6.9 and it fixes all previous bugs, thank you for this release.
We have a new bug : with a vast file with empty adparameter node, the player triggers an error and doesn't play the ad

Object {message: "Cannot call method 'toLowerCase' of null", code: 900, tag: "test/vast_example_2.xml"}

If I completely remove the node, it works, but for many reasons we can't remove this node.

http://develop.arte.tv/arte_vp/dev/index.php?json_url=https%3A%2F%2Fapi%2Earte%2Etv%2Fapi%2Fplayer%2Fv1%2Fkewego%2Fconfig%2Ffr%2F1fe5e250922s&lang=en_US&config=arte_archives_bonus&rendering_place=http%3A%2F%2Ftest.arte.tv%2Farte%2Farte_vp%2Ftest%2F

Any idea to help us ?

Thank you very much

1 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Hi,

Do you happen to have a direct link to your ad tag? If you’d like to send any information/files, please feel free to reach email support directly through your account dashboard.

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