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No controls in full screen in android chrome


I have just recently purchased a pro licence of JW player for Wordpress, and am a little stuck, my test page here http://www.orderwise.co.uk/small-business-packages-2/ seems to do what it should do in the browsers i have tested, but in chrome for android when I go to full screen I do not have a control bar, so I can not minimise or pause? Ive tried a few things, but am at a loss now, any ideas?

5 Community Answers

Andrew

JW Player Support Agent  
0 rated :

I am currently seeing the control bar here. However, this is a styled control bar for Android, which does not use our skinning model. In full screen mode, this is expected behavior.

paulnauta

User  
0 rated :

Thanks for looking, Was it a phone or tablet you were looking at? I have just tried on a phone and it works great, it is just an android tablet where i am not seeing it, though it does seem to show in portrait mode, just not in landscape!

Andrew

JW Player Support Agent  
0 rated :

Weird! Which tablet/version of Android was this? I was checking on a 4.4.4 Nexus 5 with no issue.

paulnauta

User  
0 rated :

hmmm it was a Galaxy Note 10.1 GT8010 using 4.1.2, i'll see if i can get a couple of people to look from their tablets tomorrow and hopefulyly put it down to this tablet/os version

Andrew

JW Player Support Agent  
0 rated :

Thanks for the update! Keep us posted. :)

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