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Google IMA Pre-Roll Ad Top Bar

I'm running a pre-roll video ad using Google DoubleClick for Small Business. The top bar that contains the ad message and timer countdown pushes my video down so that the bottom of it isn't visible. Is there any way to combat this?

7 Community Answers

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Todd

JW Player Support Agent  
0 rated :

Please send me a link to your video so I can investigate further.

Thanks,
Todd

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kenny

User  
0 rated :

http://www.resortcams.com/webcameras-king-street-boone.php

You'll see that the logo in the bottom right of the video is cut off. Also, the video ad only displays every 3 views, so you might have to refresh it a couple times after you view it once.

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kenny

User  
0 rated :

The ad only displaying once every three times is by design.

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Todd

JW Player Support Agent  
0 rated :

So do you mean how the bottom text of the video seems to be right along the bottom edge of the video?

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kenny

User  
0 rated :

Yeah, except the text on the raw video isn't cut off. The top bar is pushing the video down about 20px.

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thekendog

User  
0 rated :

Bump.

Any idea on how to fix this?

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Todd

JW Player Support Agent  
0 rated :

Sorry for the delayed response. Word from one of our senior engineers is that we’re using the Google IMA SDK and that is the expected behavior. Have you checked with your ad network contact?

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