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Only preroll playing on mobile

We're running into an issue where as of late, only the preroll plays on the mobile player - and not the actual video content. This has never been an issue before. We're running JWPlayer on Wordpress using the plugin. The website is wabi.tv if you'd like to try it out for yourself. How can we fix this?

2 Community Answers

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nblanchette

User  
0 rated :

Nevermind, for some reason switching the default player from flash to html5 fixed it - though it was already running the html5 player on mobile I assumed.

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Todd

JW Player Support Agent  
0 rated :

Glad it’s working.

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