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JWPlayer automatically unpauses after 1 hour.


if jwplayer is paused it seems to unpause itself after 1 hour, and ends the video. This is a problem in our implementation, as we have set it up to go to the next item in the playlist. Is there a workaround for this?

6 Community Answers

Andrew

JW Player Support Agent  
0 rated :

You could hypothetically utilize getState via our API:
http://www.longtailvideo.com/support/jw-player/28851/javascript-api-reference

This can poll at a specified amount, every minute for example. If you receive 59 PAUSED states, go to the next playlist item.

webmaster

User  
0 rated :

could be useful, though the issue is that we DON'T want to move to the next item in the list. I guess I could check the state and before the hour ends briefly unpause then pause again, but that seems nasty.

Andrew

JW Player Support Agent  
0 rated :

Unfortunately, I’m not sure how we could resolve this issue since pausing for an hour is not a typical use case. If a standard video tag is used here, are you noticing a similar behavior?

webmaster

User  
0 rated :

I will test this later - unfortunately it's a bit of an issue for us- we have users who will watch a video, pause, then do something else/fall asleep. In the meantime, the video will unpause/end and move to the next item in the playlist. This is a problem with users on a limited bandwidth connection. It would help if we could check the state of the player somehow before moving to the next item in the playlist, but it always seems to have a state of IDLE. Any help would be much appreciated.

Andrew

JW Player Support Agent  
0 rated :

As I’ve said, if you can measure the state and start an external javascript timer at the first measure of Pause/Idle, you may be able to do something via API. I’d definitely suggest looking into this method if possible. :)

webmaster

User  
0 rated :

I might try this - another option is to check if we get to the idle state from the pause state, and if so, just pause playback again. This sort of works, but means the video will be ended/marked complete. If it makes any difference, this only seems to be occurring in the flash player - not html5

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