Player is visible only in full screen, on iOS and Android
I have JW6 Premium edition player embedded in a page on a Moodle LMS and in BlackBoard LMS. With Desktop browsers all seems to be OK.
But when I launch the same page in iOS tablets or android tablets, the player is not visible (there is a white empty place). When I tap on this white empty space, the sound of the video starts, but there is still no images! When I double tap on this white empty space, the video appears correctly in full screen mode!
So I think that the html5 player is here but it's not visible...
It's reminds me some troubles I had 6 months ago with JW6 setup. I have read it was possible to put analytics enabled false, to solve some strange things with the player… But I'm not sure what it was really about…
Could you help me to understand what to do with this very strange behavior on mobile devices ?