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Offline playback not supported when using RMTP (Adaptive streaming)

Dear JWPlayer Support,

Right now I want to use adaptvie streaming based on bandwith. My aim is I can use jwplayer that automatically adjust quality based on bandwith. I'm a free user, and from my search in jwplayer the only option I have to get my adaptive streaming is using RMTP.

I use this in my code

<script>
jwplayer("myElement").setup({
file: "rtmp://example.com/application/mp4:uploads/myVideo.mp4",
image: "uploads/myPoster.jpg",
height: 360,
width: 640
});
</script>

I want to play video in chrome
But why I get message "Offline playback not supported"

Is there anything that must be modified in my code ?

Thanks,
William Setiono

3 Community Answers

Up Down

Todd

JW Player Support Agent  
0 rated :

Hi William,

What is the URL of your RTMP stream?

I tested your code with our RTMP test stream in Chrome on Mac and Windows and it’s working on our end.
Try our stream with your code: rtmp://fms.12E5.edgecastcdn.net/0012E5/mp4:videos/8Juv1MVa-485.mp4

Hope this helps,
Todd

Up Down

bill_setiono

User  
0 rated :

Thank you for your answer sir
I want to inform you that I don't have RTMP server.
That url that I embed in my question posting to support.jwplayer.com, I got from JWPlayer website in tutorial section

Do I need to have an RTMP server ?
Can I get RTMP server with free account of JWPlayer or should I upgrade my account to Premium membership ?
I have tried using Red5 to create RTMP server but it's not working

Here is the HTML code with rtmp url that you give to me, when I run it in Chrome, it still give error message "Error loading player: Offline playback not supported"

Can you guide me what must I modify in my code ?

<!DOCTYPE html>

<html lang="en" xmlns="http://www.w3.org/1999/xhtml">

<head>
<meta charset="utf-8" />
<title></title>
<script type="text/javascript" src="jwplayer/jwplayer.js"></script>
<script type="text/javascript">jwplayer.key = "ai794VtS/r1Gv982w60XFYjypMoNM75GVpSyyw==";</script>

</head>
<body>

<script>
jwplayer("myElement").setup({
file: "rtmp://fms.12E5.edgecastcdn.net/0012E5/mp4:videos/8Juv1MVa-485.mp4",
image: "uploads/myPoster.jpg",
height: 360,
width: 640
});
</script>

</body>
</html>

Thank you,
William

Up Down

Todd

JW Player Support Agent  
1 rated :

Hi William,

You need a div tag with id=“myElement” to match your setup script:

<div id="myElement">Loading the player…</div>

Hope this helps,
Todd

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