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Video Being Chopped Off 40px


I am using the WordPress plugin on a shared hosting account, and pulling video and images from Rackspace's CDN (CloudFiles).

Poster image is displayed properly with JWPlayer logo in upper right position. However when I click play the video is pushed down approximately 40px. So you see a black bar at the top of media player for the first 40px down, then the top of the video begins, and at the bottom of the media player the last 40px is being cut off, or would be considered overflow that is hidden.

Any idea what to do? I have tried all different combinations of stretching and fixed sizing and have not had any success.

I should tell you that the Actual Size of both the Poster Frame and the MP4 are 640x360. However the column I am putting them into is 786px wide, which means the player and video stretch out to 786x442.

1 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Can I see a link to where this is running?

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