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Bits on run throwing an error "Error loading stream: Manifest not found or invalid"


Hi,

We are facing bits on run issue on our production site "http://cm-parkbank.zeondemo.com/"
It is throwing an error "Error loading stream: Manifest not found or invalid" .
We try to find the solution for this on google, but didn't get your exact solution for it.
Can you please help to resolve this issue.

Regards,

4 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Hi,

Do you have a direct link to a page experiencing the problem? Additionally, since you are a paying customer, please feel free to email us directly with this issue. :)

a...

User  
0 rated :

Hi,

Below is the direct link for the video.

URL : http://cm-parkbank.zeondemo.com/why/testimonials

can you please provide us an email id so i can mail you the issue in more detail.

Please let us know if you need more information.

Andrew

JW Player Support Agent  
0 rated :

Hi,

This seems to work just fine for me via IE9. Is Flash currently installed on the machine in question?

Our email support address is located on your dashboard here:
dashboard.jwplatform.com

Regards,
Andrew

abhishek.kherde

User  
0 rated :

Hi,

I am giving you steps to replicate this issue on IE9 browser.

Please check below settings.

In Internet Option >> Advance Tab >> In Browsing >> Display a notification about every script error

After verifying the setting please perform below steps:

Steps To Reproduce-
1.Open application http://cm-parkbank.zeondemo.com
2.Go to ‘Why Park bank >> testimonial Video’
3.Click on Park bank logo.
Observed that – ‘Java script’ error is displaying.(Issue with IE9)

Please let us know, if you are able to replicate this issue at your end and do let us know how we can resolve this issue.

Thanks,

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