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Player not downloading

Hi - I entered my email address and clicked the "get JW player", but I have not received the notification email. Is there anywhere I can go to download the file from?

11 Community Answers

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Ethan Feldman

JW Player Support Agent  
0 rated :

Question – do you have a website?

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JW Player

User  
0 rated :

yes

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JW Player

User  
0 rated :

I have the same issue. Please help.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Ok. To get the player directly, it is here – https://account.jwplayer.com/static/download/jwplayer-6.8.zip

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JW Player

User  
0 rated :

I've got the player now, and I have a movie frame on my sidebar. But when I try to play it, it jumps to the "Longtailvideo" website. How can I avoid this?

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JW Player

User  
0 rated :

Tom, please give us a link to your site.

If you don't have a license for JW, the video will show the JW logo, and clicking it brings you to this site. To get rid of the logo, you have to pay up.

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JW Player

User  
0 rated :

Hi - my site is www.benorourke.com

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JW Player

User  
0 rated :

You've set up the player with no controls, but with no autostart, either. So, there's no way to start the video.

Second, since you're showing the video in such a small frame, avoiding clicking on the JW logo will be very difficult for most visitors.

Third, get rid of all of the old <embed> and <object> stuff. That's not valid for JW6 embedding, and you can't use both JW5 and JW6 on the same page:

bc.. <embed src="http://www.benorourke.com/wp-content/uploads/jwplayer.flash.swf"
align="left" width="190" height="144" bgcolor="#FFFFFF" type="application/x-shockwave-flash"
pluginspage="http://www.macromedia.com/go/getflashplayer"
flashvars="file=http://www.benorourke.com/video/2008_10010017.flv">
</object>


Fourth, convert your video from FLV to MP4. Then visitors won't need to have Flash installed to watch it. Use HandBrake with default settings plus check "Web optimized."

http://handbrake.fr/

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Ethan Feldman

JW Player Support Agent  
0 rated :

We have a migration guide from 5 to 6 here as well – http://www.longtailvideo.com/support/jw-player/28834/migrating-from-jw5-to-jw6

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JW Player

User  
0 rated :

Hi - my site is www.benorourke.com

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Ethan Feldman

JW Player Support Agent  
0 rated :

The JW Player is not here? I see Flowplayer.

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