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Internet Explorer problem with JW Player


Hello,

I have a problem with JW Player :

The videos are working fine in all browser with the embed code and also on Facebook, but they don't show anything in Internet Explorer.

Here is an example of video hosted on our server :

http://ibuzzyou.fr/stuck-in-the-sound-le-clip-manga-de-brother.html

and here is an example of video from Youtube in JW Player :

http://ibuzzyou.fr/reflex-teaser-clip-wavering.html

Please can you help me ?

29 Community Answers

JW Player

User  
0 rated :

I would update the JWPlayer to 5.8 as you are using 5.7

JW Player

User  
0 rated :

Thank you !

I will try with JW Player 5.8 but this is strange that it's not working with version 4 i'm using to display videos hosted on my server...

Anybody had the same problem and found how to fix it ?

JW Player

User  
0 rated :

The problem is not solved with version 4 of JW Player and using object and embed tag as seen on the forum there is still the player which is not showing on IE, someone had already seen this problem ?

Thank you in advance,

Ethan Feldman

JW Player Support Agent  
0 rated :

V4 is quite old, so upgrading is recommended.

JW Player

User  
0 rated :

ok thank you, but for youtube videos i use JW Player 5.7, like on this page : http://ibuzzyou.fr/max-boublil-exhibitiodance.html

and it's still not working on IE :/

Ethan Feldman

JW Player Support Agent  
0 rated :

Your object/embed code has errors. I would recommend just using jwplayer.js to embed the player (http://www.longtailvideo.com/support/blog/15827/using-the-jw-embedder-to-embed-your-player), not only will it work in IE, it will also work in HTML5 mode.

JW Player

User  
0 rated :

Ok, i will try this but i use php to create URLs automaticaly with videos and parameters will it work with .js ?

Or i have to extract parameters ?

JW Player

User  
0 rated :

I think i need a correct object / embed for sharing embed code for each videos ?

My errors are hard to correct ?

Thank you in advance,

Ethan Feldman

JW Player Support Agent  
0 rated :

PHP will work with JS.

http://www.longtailvideo.com/support/jw-player-setup-wizard has a sample of working object/embed:

<object classid='clsid:D27CDB6E-AE6D-11cf-96B8-444553540000' width='470' height='320' id='single1' name='single1'>
<param name='movie' value='player.swf'>
<param name='allowfullscreen' value='true'>
<param name='allowscriptaccess' value='always'>
<param name='wmode' value='transparent'>
<param name='flashvars' value='file=http://content.longtailvideo.com/videos/flvplayer.flv'>
<embed
  id='single2'
  name='single2'
  src='player.swf'
  width='470'
  height='320'
  bgcolor='#000000'
  allowscriptaccess='always'
  allowfullscreen='true'
  flashvars='file=http://content.longtailvideo.com/videos/flvplayer.flv'
/>
</object>

JW Player

User  
0 rated :

Thank you ! I will look at JS and the correct embed code for cross browser or iframe.

Another question people on Internet Explorer can't read too my videos on Facebook do you have any idea of where it's coming ? But others users with web browsers can as it's a link with for the video...

Ethan Feldman

JW Player Support Agent  
0 rated :

Np.

Do you have an example of a Facebook video?

JW Player

User  
0 rated :

Yes for example : http://ibuzzyou.fr/wp-content/plugins/baw-embed-jwplayer/swf/bawjwp.swf?from=e&i=21398&f=http%3A%2F%2Fvideos.ibuzzyou.fr%2Fetienne-chouard-comprennez-vient-la-crise-video.mp4&t=http%3A%2F%2Fibuzzyou.fr%2Fwp-content%2Fuploads%2F2012%2F01%2F35913238jpeg_preview_source.jpg&force=v5

Ethan Feldman

JW Player Support Agent  
0 rated :

This is a direct link to a player. Where is this original video embedded, so I can try posting it to FB? Also you need to use HTTPs for Facebook videos now, FYI.

JW Player

User  
0 rated :

This is what is strange, and np you can try to post it on FB.

I have all correct tags http et https on my website, here is the link with https not working on IE :

https://ibuzzyou.fr/wp-content/plugins/baw-embed-jwplayer/swf/bawjwp.swf?from=e&i=21398&f=http%3A%2F%2Fvideos.ibuzzyou.fr%2Fetienne-chouard-comprennez-vient-la-crise-video.mp4&t=http%3A%2F%2Fibuzzyou.fr%2Fwp-content%2Fuploads%2F2012%2F01%2F35913238jpeg_preview_source.jpg&force=v5

Ethan Feldman

JW Player Support Agent  
0 rated :

You need to update to 5.8 for HTTPs plugin support, can you try that?

JW Player

User  
0 rated :

It's done but the problem is still there...

Is it because URLs are encoded ?

Ethan Feldman

JW Player Support Agent  
0 rated :

Maybe, can you try to decode them?

http://meyerweb.com/eric/tools/dencoder/

JW Player

User  
0 rated :

Thank you, I am trying it.

Another question, is it possible to do with JS Code :

Directly put a config as file=video.flv&image=image.jpg&logo=image.jpg&skin=skins.zip&plugins=tweetit-1,fbit-1&link=xdsdsds.html&fbit.link=dsdsds.html&etc.

Where to add it i have the example code below as you show me :

<script type='text/javascript' src='jwplayer.js'></script>

<div id='mediaspace'>This text will be replaced</div>

<script type='text/javascript'>
jwplayer('mediaspace').setup({
'flashplayer': 'player.swf',
'file': 'ttp://ibuzzyou.fr/wp-content/plugins/baw-embed-jwplayer/swf/bawjwp.swf?from',
'i': '21355',
'f': 'http%3A%2F%2Fvideos.ibuzzyou.fr%2Favicii-levels-langue-video.mp4',
't': 'http%3A%2F%2Fibuzzyou.fr%2Fwp-content%2Fuploads%2F2012%2F01%2F013.jpg',
'force': 'v5',
'controlbar': 'bottom',
'width': '470',
'height': '320'
});
</script>

Ethan Feldman

JW Player Support Agent  
0 rated :

What are all of those variables?

i, f, t, force, etc? Those are not our variables.

JW Player

User  
0 rated :

I'm sorry, i copy the wrong code i just want to know if an URL which redirect to a player with all parameters could be added directly as a parameter of JS code for JW Player ?

Ethan Feldman

JW Player Support Agent  
0 rated :

Maybe with some custom JS, not sure though.

JW Player

User  
0 rated :

I solved my problem thank you, but i had to rewrite a lot of code ...

It's almost fully working !

I need your help on one last thing, with the jwplayer.js i can read Youtube videos but i have crossdomain problems for videos in .mp4 when using it do you know how to solve it ?

Thank you in advance,

Ethan Feldman

JW Player Support Agent  
0 rated :

Great! Hmm, regarding that issue please send us a link – http://www.longtailvideo.com/support/contact-us

JW Player

User  
0 rated :

i am using setup function of js this is working fine on all the browser except IE when i click on play button the video file gets download and start on any media player of system not on the jw player this is only in IE . have you any solution regarding this ?

here is my code.

<div id="mediaplayer">JW Player goes here</div>

<script type="text/javascript" src="jwplayer.js"></script>
<script type="text/javascript">
jwplayer("mediaplayer").setup({
flashplayer: "player.swf",
file: "video.mp4",
image: "preview.jpg"
});
</script>

JW Player

User  
0 rated :

It's not absolutely necessary but recommended that you remove;

<script type="text/javascript" src="jwplayer.js"></script>

from its current position and place it in the 'Head'.

Also perhaps check that Flash is installed and/or enabled in your IE browser.

Otherwise, post a link to the problem page.

JW Player

User  
0 rated :

bc.. It's not absolutely necessary but recommended that you remove;
<script type="text/javascript" src="jwplayer.js"></script>
from its current position and place it in the 'Head'.



I see Pandora's box has just opened, Bill

Being loose, I will reply in depth keeping the KISS principle intact later. I need to get my thoughts straight and right ;-)

Just going to the dentist who btw is the president of the Local SM club lolol. (She didn't like it when I told her that and the next time I had an appointment she came into the room wearing boots and a whip in her hands rotfl)

Ethan Feldman

JW Player Support Agent  
0 rated :

@martine – Please provide a link.

JW Player

User  
0 rated :

I found the cod to redirect at the end of the video, but I am also having problems in IE. The video does not play. It works in everything else, both Mac and Windows.

Here's the code I'm using:

<div id="myElement">Loading the player...</div>

<script type="text/javascript">
jwplayer("myElement").setup({
file: "/images/RellikLogoAnim-v03-960x538-5Mb.mp4",
image: "/images/clear.gif",
//autostart: true,
height: 538,
width: 960,
controls: false,
events: {
onReady: function() { this.play(); },
onComplete: function(){document.location='rellik_tavern_ultralounge_martini_bar.php';}},
});
</script>

Ethan Feldman

JW Player Support Agent  
0 rated :

Can you provide a link?

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