Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JW6 not playing mp4 videos on Firefox browser nor my Android phone


Not playing videos on my Android phone.

Not playing videos on my desktop Firefox.

Videos play on Safari, IE, Chrome with no problem

I'm using RSS playlist.

Any suggestions?

6 Community Answers

JW Player

User  
0 rated :

Follow-up; The Android issue has been resolved. It was my particular phone that was having issues. Still trying to figure out the Firefox issue.

JW Player

User  
0 rated :

Have you installed Flash in Firefox? Firefox won't do HTML5 playback (not yet, anyway - I hear that a near-future version will), so it has to have Flash.

JW Player

User  
0 rated :

Thanks EarlyOut. Flash is installed on my Firefox but it does not seem to work with my rss playlist.

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

JW Player

User  
0 rated :

Even I am facing the same problem I am just trying to play and mp4 file recorded via an android phone, the video plays fine on chrome but not on FF and IE9. Can anyone please find out what would be the reason I don't have a link to show you the problem maybe can send snaps, since its a local browser index file that I am running how can I show you this ??
This is the code
bc.. <div id="myplayer">Loading the player ...</div>
<script type="text/javascript">
jwplayer("myplayer").setup({
height: 360,
width: 640,
image: "images/index.jpg",
playlist: [{
sources: [

{ file: "videos/fr-1.mp4" },

]
}],
modes: [
{ type: 'html5' },
{ type: 'flash', src: 'jwplayer/jwplayer.flash.swf' }
],

});



when I run this on FF the video shows a message ERROR LOADING PLAYER: Offline Playback not supported

Darjan

JW Player Support Agent  
0 rated :

Max,

I’m afraid we can’t help you out without a link. If you seek support we must be able to replicate the issue.

Best,

Darjan

This question has received the maximum number of answers.