Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

ID Not Found on Server - RTMP


I'm having a problem with upgrading to Jwplayer 6. I had a player that used a wowza server to stream a rtmp stream.

Now with Jwplayer 6, this is no longer working.

I saw that streamer is not longer in, so I added the streamer url to the filepath, and then I got id not found on server.

This player worked fine before migrating to 6.

11 Community Answers

JW Player

User  
0 rated :

Link is at: http://fy06.com/bcyv/userVid.php?id=199

Ethan Feldman

JW Player Support Agent  
0 rated :

Are you sure that this file exists?

rtmp://23.21.177.50/vodUser/199_31_fan/199_31_fan_res.mp4

JW Player

User  
0 rated :

Yes, like I said the same exact workflow, except for changing to not use streamer anymore, works fine on jwplayer 5.

Here's another example of a different video (the fan one is not in the live site's database)

Working (jwplayer 5): http://beta1.bcyv.com/userVid.php?id=183
Not working (jwplayer 6): http://fy06.com/bcyv/userVid.php?id=183

Ethan Feldman

JW Player Support Agent  
0 rated :

Is this a rtmp redirected or loadbalanced stream?

JW Player

User  
0 rated :

I would guess redirected, using Wowza

Ethan Feldman

JW Player Support Agent  
0 rated :

Ah, yes, we don’t support Wowza redirected streams yet in JW6. We are working on adding it.

JW Player

User  
0 rated :

Actually:

Have an application called vodUser (StreamType default) that I'm using to serve these videos.

I saw a couple folders in the SharedObjects that were named the same as the videos I was attempting to play in jw6. I set the sharedfolder for sharedobjects to the correct folder, but that didn't seem to do much.

JW Player

User  
0 rated :

When should that be supported? Also, is it possible to use a jwplayer 6 license on jwplayer 5?

Ethan Feldman

JW Player Support Agent  
0 rated :

We are planning on adding it in a future release, but I am not sure of the ETA. Yes, email us with your JW6 order # and we can send you JW5 licensed – http://www.longtailvideo.com/contact-us

JW Player

User  
0 rated :

Ok I've sent a message

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok, thanks.

This question has received the maximum number of answers.