Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

RTMP stream works fine in Chrome/Firefox but not Safari


Hi JW Forums,

I have a live-streaming player embedded here:
http://apps.tutoringzone.com/course/category.php?id=163

It works fine in Chrome and Firefox but I just see "Error loading media" in Safari.

Any help is greatly appreciate...I am stumped!

Thanks,
-Alek

7 Community Answers

Ethan Feldman

JW Player Support Agent  
-1 rated :

What is the MIME type of the M3u8?

JW Player

User  
0 rated :

errrrrr....I don't know what that is. I haven't done a lot with the mobile compatibility side; I really just wanted safari on desktops to work.

Ethan Feldman

JW Player Support Agent  
0 rated :

If I test your stream out – http://stream.tutoringzone.com/live/PaulHintze/playlist.m3u8

In our wizard – http://www.longtailvideo.com/jw-player/wizard/

It never plays? Maybe an issue with this file.

JW Player

User  
0 rated :

I have it playing the HTTP stream in safari now with the annoying 15-30 second delay which as I understand it is a limitation of that technology. Is there any way to have Safari pull the RTMP stream instead of the HTTP stream?

Here's my playlist embed:

playlist: [{
image: "http://apps.tutoringzone.com/theme/fusion/pix/YUNOSTREAM.jpg",
sources: [{
file: "rtmp://54.235.208.200/live/PaulHintze"
},{
file: "http://54.235.208.200/live/PaulHintze/playlist.m3u8"
}]
}]

I'll try to leave this streaming the rest of today...

Thanks!
-Alek



Ethan Feldman

JW Player Support Agent  
0 rated :

Yes, you can just do this – http://www.longtailvideo.com/support/jw-player/29394/hls-with-mp4-fallback

Just like this, but make the 1st source RTMP, 2nd source HLS.

JW Player

User  
0 rated :

Excellent, that makes sense, thanks!

I also do not have a SMIL or playlist file set up, would that matter to the .m3u8 playback in this case?

Excellent support, I really do appreciate it.

Ethan Feldman

JW Player Support Agent  
0 rated :

Np. You don’t need Smil for m3u8.

This question has received the maximum number of answers.