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JW Player don't work under Firefox and Chrome


JW Player don't work under Firefox and Chrome. I use the codes generated by the Wizard on www.origenmusic.com/test1.html
HEAD:
bc.. <script src="http://jwpsrv.com/library/vmxgCpS6EeKOHCIACpYGxA.js"></script>



BODY:
<code>
<div id='my-video'>Loading Player</div>
<script type='text/javascript'>
jwplayer('my-video').setup({
file: 'http://youtu.be/TLXjMRpitkM',
image: 'http;//www.origenmusic.com/img/Banners/kiev-300-250.jpg',
width: '300',
height: '200'
});
</script>

17 Community Answers

JW Player

User  
0 rated :

Seems to work just fine here.. running chrome

JW Player

User  
0 rated :

Works for me in Chrome and FF. Win 7, 64 bit.

JW Player

User  
0 rated :

Thanks for your prompt replay. Unfortunately the player don't work from my side. I cleared cache and cookies. instead of video I see black screen with comment
"Could not load plugins:
File not found"

JW Player

User  
0 rated :

Since you are using the JWPlayer with the flashmode, I wonder IF you have installed the proper flash player for them.

Check it out, as it also works on my system.

this link may help you

http://get.adobe.com/flashplayer/

the latest version of flash is 11.6.602.180 you do need to install the flash player for both IE and non-IE browsers

JW Player

User  
0 rated :

Hi Willie,
I have Adobe flash player 11.6.602.180 installed.
I checked www.origenmusic.com/test1.html from different PC. The player do not work.
You wrote: "Since you are using the JWPlayer with the flashmode".
What does it mean?
I use the code generated by the Wizard

JW Player

User  
0 rated :

why not try the following

since default is html5 mode
add the following to your options

primary: flash

see the following link

http://www.longtailvideo.com/support/jw-player/29239/flash-as-primary/

Have a peek on my web site especially the JWP6 examples to see how to setup the JWPlayer by looking at the code used for the example(s)

www.starbase-alpha.com

JW Player

User  
0 rated :

primary: flash gives nothing

I can't enter your site www.starbase-alpha.com
IE say - This web site does not support Internet Explorer
FF say- Could not load plugins: File not found

now you there are two JWplayers on www.origenmusic.com/test1.html
with and without -primary: flash
Now they must play mp4

JW Player

User  
0 rated :

something on your system

Ethan Feldman

JW Player Support Agent  
0 rated :

It has to be something specific to your system. I can’t replicate the issues either.

JW Player

User  
0 rated :

three different locations are being accessed to display the link above

1. California
2. Ohio
3. Ukraine where the PC system is

never seen anything like this B4

Ethan Feldman

JW Player Support Agent  
0 rated :

Yeah

JW Player

User  
0 rated :

My location is Ukraine.
1) 30 min ago (about 9:30 GMT) I tried to enter www.starbase-alpha.com from Dell Notebook with Windows XP and from desktop PC. In both cases I got :
Could not load plugins: file not found
What plugins are not found?

2) Once again I added two JW Players to www.origenmusic.com/test1.html using the Wizard:
a) witrh mp4 video
b) with video from Youtube.
In FF and Chrome I don't see the players at all. in IE I see only player with mp4. But there is no video, only sound.

3) The most interesting. On the wizard page
when I enter video file from Youtube I can watch this video on Wizard page.
If I enter mp4 file I hear only music without video

JW Player

User  
0 rated :

Dear Alexsey,

Maybe I could not help you but I also have similar problems. I'm not able to load the video on starbase-alpha.com (Error: Could not load plugins: file not found"). I have Win 7 with Firefox and Chrome. My location is Austria.

Could you load the video in this website?: http://www.longtailvideo.com/support/jw-player/29247/basic-inline-playlist
If not, maybe you can have a look at the bug report in: http://www.longtailvideo.com/support/forums/jw-player/bug-reports/32088/could-not-load-plugins-file-not-found

best regards,
Anton

JW Player

User  
0 rated :

Hi Anton,
I can load and see the video on:
http://www.longtailvideo.com/support/jw-player/29247/basic-inline-playlist
and the link from your forum post: on
http://www.longtailvideo.com/support/jw-player/29395/rtmp-single-stream

Ethan Feldman

JW Player Support Agent  
0 rated :

Weird, I don’t get these issues on any of the links provided here.

JW Player

User  
0 rated :

i got the message from Germany. They can't see the video on www.origenmusic.com/test1.html
and mobile.origenmusic.com/test.html
The problem is not in my PC system. The problem is in JW Player

Ethan Feldman

JW Player Support Agent  
0 rated :

This works on my PC, too.

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