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task queue failed at step 5: playlist could not be loaded: playlist file did not contain a valid playlist

Hi,

I am using the (JW Player plugin for wordpress) on my WordPress site.

I am trying to upload .avi videos from my computer and adding them to jw player.

Now, I upload my video, and added them to the JW Player, when I tried to see the video at my site I just get a black window.

And when I set the player to (Auto play), I get this message:

(task queue failed at step 5: playlist could not be loaded: playlist file did not contain a valid playlist).

I have tried this on both (FirFox) and (IE), and still the same problem.

I uninstalled the plugin and install it again, still the same problem.

Here is the link to the video:

(http://website-traffic-generation.info/?page_id=13)

I really need someone to help me.

Thanks

48 Community Answers

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

You are trying to play an avi file. not supported.

http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12539/supported-video-and-audio-formats

Up Down

JW Player

User  
0 rated :

Thank you for your reply.

So should I convert the video?

And what is the best extension to convert to

Do you know a good program that can convert the video?

Thanks

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

http://handbrake.fr/

Up Down

JW Player

User  
0 rated :

@AK

try mp4 good quality and compression is good

Up Down

JW Player

User  
0 rated :

Hi,

Converted the videos to .mp4 format.

I uploaded the video, it worked voice only.

Here is the link:

http://website-traffic-generation.info/?page_id=55

What should I do???

Thanks

Up Down

JW Player

User  
0 rated :

....the requested video is not allowed to be played in embedded players.. why is it so?.. i am using mac and i can't watch my fav. series drama...pls help. http://www.pinas24.com/

Up Down

JW Player

User  
0 rated :

Kummustaka?

Hi at maligayang pagdating sa forum na ito.

Sa kasamaang palad ito ay isang pagbabawal mula sa source at may nothign na gawin sa ang JWPlayer

Nagdaramdam

Up Down

JW Player

User  
0 rated :

Hello,

Would some one please help me with my problem.

I uploaded the video, it worked voice only.

Here is the link:

http://website-traffic-generation.info/?page_id=55

What should I do???

Thanks

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

@monica – Is this your site?

@AK – Your video is not working because it is encoded in MPEG-4, but it needs to be encoded in H.264.

Up Down

JW Player

User  
0 rated :

Thanks Ethan,

So do you mean that when converting any video to .mp4 it has several encoding ?

S how can I control the way of encoding the video when converting it from .avi to .mp4??

The program I am using does not have any options for that.


Thanks

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

I am not sure what you use, but I recommend this one – http://handbrake.fr/

You need H.264, as Flash/HTML5 only works with this encoding.

More information – http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12539/supported-video-and-audio-formats

Up Down

JW Player

User  
0 rated :

Thanks Ethan,

Thanks Willie,

Every thing is working now.

You helped me a lot.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Geeat, np!

Up Down

JW Player

User  
0 rated :

Hi,

I have the same errorm with a file :
http://havi.alwaysdata.net/havi/playermu.php?v=R1NHPVLR

The header file is video/x-flv (same problem with video/mp4)

when i download this video and watch with FLV player, i got that :

Codec h264
Codec mp4a

PS: the video is from megavideo.com

thanx to help...

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

This file doesn’t work for me in the browser. It just shows a QT logo with a ? in it…

Up Down

JW Player

User  
0 rated :

yeah, it doesn't work in the browser but why ?(I test QT and the native html5 player)

The codecs are ok and vlc can open the file

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Maybe your browser has GZIP Compression enabled (it should be off) or you do not have the MP4 MIME-TYPE set.

Up Down

JW Player

User  
0 rated :

I test with chrome and Firefox...
Jw player works with demo and other videos..

Up Down

JW Player

User  
0 rated :

GET /havi/playermu.php?v=2NPQ85IU HTTP/1.1
Host: havi.alwaysdata.net
Connection: keep-alive
....

HTTP/1.1 200 OK
Date: Sun, 07 Aug 2011 23:12:22 GMT
Server: Apache/2.2
Accept-Ranges: bytes
Connection: Keep-Alive, Keep-Alive
Keep-Alive: timeout=5, max=500
Expires: Sat, 26 Jul 1997 05:00:00 GMT
Content-Disposition: attachment; filename="the man without a facebook"
Content-Length: 10723693
Content-Type: video/mp4

And with the demo mp4 file :


GET /00413C/content/conversions/zWLy8Jer/videos/bkaovAYt-364766.mp4?77c801d752d5207784c49f77dc0fb953b92e178ce7274bd9051283e3530ab98dd20db8c2689ca2f9369611c84b603e99bc40f08c2616c693d530cb01f34a4cac73b826bd9386b1c406a65e7d939e4e8e291dd1284f8fbe88dade0c2fafabd8ebbf41b03e2976e6506bdce35c648b3c HTTP/1.1
Host: wpc.413c.edgecastcdn.net
Connection: keep-alive
...

HTTP/1.1 200 OK
Accept-Ranges: bytes
Cache-Control: max-age=600
Content-Type: video/mp4
Date: Sun, 07 Aug 2011 22:54:46 GMT
ETag: "3739321043"
Expires: Sun, 07 Aug 2011 23:04:46 GMT
Last-Modified: Thu, 12 May 2011 18:42:10 GMT
Server: EOS (lax003/544E)
X-Cache: HIT
Content-Length: 3244147

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Where are you trying to embed this video with the player?

Up Down

JW Player

User  
0 rated :

Well well, my mistake it's a flv file and not a mp4 (with codecs: mp4a & h264).


But i still have an error, is it possible that error is due to the name file :
bc.. 'flashplayer': 'player.swf',
'file': 'extern/megavideo/stream.php?url=aHR0cDovL3d3dzgwMS5tZWdhdmlkZW8uY29tL2ZpbGVzLzg1ZGQ2OWZlZjBjMTQ5NGM2ZGMyYTAyMmU1YmQwZDIxLw==&type=flv',
'type': 'flv',
'controlbar': 'bottom',
'width': '470',
'height': '320',
'skin' : "skins/modieus/modieus.zip"



With a different name, it's ok :
bc.. 'flashplayer': 'player.swf',
'file': 'truc.flv',
'type': 'flv',
'controlbar': 'bottom',
'width': '470',
'height': '320',
'skin' : "skins/modieus/modieus.zip"


Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Change:

‘type’: ‘flv’,

To:

‘type’: ‘video’,

Up Down

JW Player

User  
0 rated :

I'm fighting my JW player embedded in a WP site.
When i try to convert a mov into a m4v with HB it still ends up as a MPEG-4.

Help?

Stu

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Ethan Feldman

JW Player Support Agent  
0 rated :

Make sure that you are encoding in H.265 (x264) and that Web Optimized is checked!

Up Down

JW Player

User  
0 rated :

I have the same problem. Seems that player fails on link (filename) with parameters. For example, the file /xyz/file.mp3 is OK, but if we have some kind of encoding or protection (/index.php?act=open&file=123), the player isn't able to open it.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Link ?

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JW Player

User  
0 rated :

@S
Maybe this helps you...
http://www.longtailvideo.com/support/jw-player/jw-player-for-flash-v5/12536/configuration-options#encoding

Up Down

JW Player

User  
0 rated :

Or maybe it doesn't, like it's happening to me.

The link is:
http://emisiones.burgos.es/spring/obtenerVideo?grabacion=14

And the same file stored locally is perfectly played. But through this link, it's unable to do it.

Any help would be appreciated

Up Down

JW Player

User  
0 rated :

Solved by adding '.flv' to the url:
http://emisiones.burgos.es/spring/obtenerVideo.flv?grabacion=14

(I also replace the special characters '&', '?' and '=')

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Cool, glad you solved it!

Up Down

JW Player

User  
0 rated :

Hello, Ethan Can you help me? I have error about The requested video is not allowed to be played in embedded players. I clicked Animecrazy :P http://www.animecrazy.net/keroro-gunsou-episode-160/

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JW Player

User  
0 rated :

Can you solved that???

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Ethan Feldman

JW Player Support Agent  
0 rated :

I can’t help you. This isn’t your site. And it says that issue because the original video on YouTube is private – http://www.youtube.com/watch?v=_d4lfi47ZSY

Up Down

JW Player

User  
0 rated :

Hi,

I am having this same issue. I get this message. "Task Queue failed at step 5: Playlist could not be loaded: Playlist file did not contain a valid playlist"

Im hosting the video on amazon https://s3.amazonaws.com/zijaextreme/media/WhyZija.flv

I have a couple other sites I have this video on with jwplayer and every thing is fine
example: http://www.zijaextreme.com
But I cant get it to work on this site.
http://www.healthylivingv.com

Thanks so much.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Your “file” is being loaded as – “http://healthylivingv.com/lX”

You should check that, it is not loading the .flv from S3 properly…

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JW Player

User  
0 rated :

Thanks. For some reason I couldn't grasp what was doing this. It was a redirect plug in I had installed that was causing this issue.

Thanks gain.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Np!

Up Down

JW Player

User  
0 rated :

hey, Your comment helped me alot, my video source was coming from a redirect. and

i was getting this error
"task queue failed at step 5: playlist could not be loaded: playlist file did not contain a valid playlist"

I added 'type': 'video', in the flashvars, and it did the magic.

love you for this. thanks alot.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Great, np.

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JW Player

User  
0 rated :

but when i used .php file like http://www.myvideo.com/videoservingfile.php?video_file=blah.blah, then i received same error.

" playlist could not be loaded: playlist file did not contain a valid playlist"

why?

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Make sure the provider variable is set to video.

Up Down

JW Player

User  
0 rated :

ohh, thnx for reply. my implementaion look like this.

<script type='text/javascript' src='http://player.broadcastlogix.com/bvplayer.js'></script>
<div id="container">Loading the player...</div>
<script type="text/javascript">
jwplayer("container").setup({
flashplayer: "http://player.broadcastlogix.com/bvplayer.swf",
"type":"mp4",
"repeat":"list",
"autostart":true,
"width":655,
"height":360,
playlist: [
{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=6425_55_e118034_257.mp4-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/8oMzmMAK4UKwCRModKqdcBg7yR1.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=5692_55_e119872_wmp_700.asx-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/wxHt7nMF7EcwLTli1YJLBBkbNp9.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=2486_55_e1195743t.asx-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/yY5QaVWZBItj7pKJD6DPNzGwW7p.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=8016_55_e113174_243.mp4-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/vRcDSzV2qWSuAFqKwXP6IwxniXM.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=539_55_e113258_302.mp4-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/A7vMMdmbcspCIOSa7ggdlHjkoFZ.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=3802_55_e113238_wmp_700.asx-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/hmBBG7oLyt620poR2jQD2MFGUiP.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=4262_55_e116586_302.mp4-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/pcVo4WL02L3Ly6cD9aYfPvkqvea.jpg"
},

{
'file': "http://stream.broadcastlogix.com/rj_video_serving_file.php?vid=9562_55_e118655_253.3gp-'+window.location.href+'-'+document.referrer",
'image': "http://reeljunky.com/mainsiteimages/fMBDxzRwGNqbN75qVtv6RPJCUEY.jpg"
},

]
});
</script>

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JW Player

User  
0 rated :

but i received the error. please help me to fix this problem.

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

1) Remove – “type”:“mp4”,

2) For each playlist entry, under each “file” line, add:

“provider”:“video”,

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JW Player

User  
0 rated :

thanx, that's great.

one more thing, videos in playlist not repeat automatically i have used "repeat":"list" but not autostart. the test page in here.

http://panel.broadcastlogix.com/play/test_page.html

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Ethan Feldman

JW Player Support Agent  
0 rated :

Np.

You need to make it repeat = always, not list.

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JW Player

User  
0 rated :

thnx

Up Down

Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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