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h264 plays in firefox but not in ie9 (does in ie8)


I encoded a video twice both in h264 using handbrake. one is 360p the other 720p. Both work fine in flash mode (ff and ie8) but not in html5 in ie9. (does seem to work on ios!).

The video can be seen here www.babybeth.net

I have looked in the documentation and it says the most common cause of this error is encoding in something other than h264 but I have done!!

please help!

14 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Your video’s mime type is:

application/octet-stream

But it should be:

video/mp4

JW Player

User  
0 rated :

I see and how can I change this?

Remco van Bree

JW Player Support Agent  
0 rated :

This is a setting of your web server, I recommend that you refer to your web server documentation on how to set MIME types.

JW Player

User  
0 rated :

I have changed my server and I believe I have changed the mime type can you check again at www.vids.chezfranklin.net

Cheers

Rich

It's still not working by the way!!

Ethan Feldman

JW Player Support Agent  
0 rated :

Now your mp4 file has an issue.

Run this tool on the file – http://renaun.com/blog/2010/06/qtindexswapper-2/

JW Player

User  
0 rated :

Thanks that works but is there anything that can be done at the point of compression so I do not have to run this program on each video?

Ethan Feldman

JW Player Support Agent  
0 rated :

I’m afraid your videos were encoded in a way that this tool is needed…

JW Player

User  
0 rated :

Sorry what I means is, is there a way to encode that does not require the tool?

Ethan Feldman

JW Player Support Agent  
0 rated :

Yes if you encode using HandBrake – http://handbrake.fr/ and enable “web optimized”, then the tool is not needed.

JW Player

User  
0 rated :

Thanks I'll give that a go. You have been very helpful!

Ethan Feldman

JW Player Support Agent  
0 rated :

Np!

JW Player

User  
0 rated :

Hi,

I am still having trouble with JWPlayer and IE9. I have tried everything mentioned in the threads, and the video still does not play. It plays okay in every other browser and earlier versions of IE. Here is the source code of the page I am trying to play it on...Please advise...

<div id='my-video'></div>
<p><script type="text/javascript">
jwplayer('my-video').setup({
flashplayer: "/jwplayer/jwplayer.flash.swf",
file: '/videos/HTBW-KnifeSkillsHB.mp4',
width: '640',
height: '380'
});
</script>

JW Player

User  
0 rated :

Hi Rich,

What did you do to your sample videos from the two URL examples provided? Was it the mime type on the server? I used your videos as a test embed on my site and your second one worked (www.vids.chezfranklin.net). The one from Baby Beth.net did not...

Please advise and you will be my hero!

Denny

Ethan Feldman

JW Player Support Agent  
0 rated :

@Denny – Do you have a link?

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