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Movie not loaded... problem


I'm trying to use JW FLV Player 4.4 on my Drupal website. I've copied the code snippet from the Setup Wizard, and altered it to point to the .swf and .js files located on my server. I've also altered the &file parameter to point to a source on another web server. I've copied this parameter from the Setup Wizard where I can see my video play successfully.

But on my website the video will not play. Instead I get a white block. Right-clicking the block I get two options in the pop-up menu. The first, grayed-out, says "Movie not loaded...", the second says "About Adobe Flash Player 10".

Any ideas on what I can try next to fix this problem? Much appreciated!

21 Community Answers

JW Player

User  
1 rated :

"Movie not loaded" means the URI for the movie is incorrect.

Have you checked: *http://www.domain.com/path/player.swf* in your browser?

JW Player

User  
0 rated :

Lollie - you were right. It _was_ the URI for the player.swf. In my case the player.swf file had a different name: player-viral.swf. Not sure why that's the case but it's working now.

Thanks for your help!

JW Player

User  
1 rated :

I have the same problem, but I checked all paths and all of them are correct.
can anyone help me to solve this problem?

JW Player

User  
1 rated :

hi
i also have same kind of issue but if i put the flash in a single file (the flash alone, its a html file) it works but if i put it in a php file (some of the contents of the php file are in include(test.html) and something like that). have you any idea what i missed ?

thanks for help

A

JW Player

User  
1 rated :

Hi,

Can you guys provide links to your test pages? Being able to see your implementation will help to debug your issue.

Thanks.

Ethan Feldman

JW Player Support Agent  
1 rated :

Your code is looking for this file – http://www.brianliles.com/main/port/modules/mod_manifolio/multibox/files/jwplayer.swf, but it cannot be found.

JW Player

User  
1 rated :

I also still have this problem and have never heard a response back in any thread that I've initiated... so I'll try tagging onto an existing one.

I have noticed the all the versions of the player work just fine with Adobe Flash 9.x, but anytime version 10.x is added into the mix JW FLVPlayer croaks dead and gives the "White Rectangle of Death". (synonymous to a BSD)

I've run through several bug reports, all the wizards, and of course manually verifying it step by step.

I'm not quite sure, but I think the same-domain origin security policy is only applying to one level up only... e.g. http://virtualserver.subdomain.domain.com is not the same as http://subdomain.domain.com

It's getting quite frustrating telling people to downgrade Flash and Adobe refuses to admit there is any kind of issue with it.

I would really appreciate a response as I've been waiting for at least a year (probably almost 2... I've lost track) to hear back from longtail on this.

Current player rev is 5.1.897 and any Mozilla Distributed Firefox 3.x version using embeded (not JavaScript) and of course provider=video since the file doesn't have an extension on the host site. I've also done tracebacks through the http requests and it does return both the player (movie) and the flv (stream) and a WRoD when using Adobe Flash 10.x but not Adobe Flash 9.x

I'm too the point that I have no hair left... *PLEASE HELP!*

Here's an example that works fine in Adobe Flash 9 but not 10. (I'm skipping the object tag for this example and as I stated before the extensions are stripped but the type attribute works just fine with forcing the browser to use it as a swf)

bc.. <embed
type='application/x-shockwave-flash'
src='http://virtualserver.subdomain.domain.com/player'
allowscriptaccess='never'
allowfullscreen='true'
flashvars='provider=video&file=http://virtualserver.subdomain.domain.com/hash' />


Returns in 10.x:
bc.. WHITE RECTANGLE of DEATH
(e.g. Movie not loaded)


JW Player

User  
1 rated :

Hi Marti,

Could you please provide a link to your implementation? It should give us a better idea as to what's going on.

Thanks.

JW Player

User  
1 rated :

bc.. provide a link to your implementation

http://www.longtailvideo.com/support/forum/Setup-Problems/17664/Movie-not-loaded-problem#msg152125

* See the first code block *

The site is restricted to logged in members so I can't give you any link there that you would be able to access. Basically my next step is to figure out how to do a virtual server myself and test my hypothesis of the 2nd tiered subdomain with Flash 9 vs 10, but doing a 2nd level subdomain on a httpd is new grounds for me.

Thanks for a response and maybe perhaps since longtail has this sort of experience (that I lack currently) they could test the hypothesis out as well. The sample video at http://www.longtailvideo.com/#slider plays fine in Flash 10.x but that's also not using embedding nor is it a 2nd level tiered domain sample.

I'm talking with my host provider now to see if they can provide a 2nd level tier domain for me so maybe I might be able to figure this out.

Alright provider works with one tier up... here's the abstracted request and response from the problematic site... (basically I think I'm screwed but it would be nice to have some confirmation and a possible workaround)

bc.. http://tier.host.domain.com/attachment/0/somehash/moviehash

GET /attachment/0/somehash/moviehash HTTP/1.1
Host: tier.host.domain.com
User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive

HTTP/1.1 200 OK
Date: Thu, 25 Mar 2010 19:16:21 GMT
Server: Apache/1.3.29 (Unix) mod_perl/1.29
Expires: Wed, 19 Jan 2011 19:16:21 GMT
Set-Cookie: language=en; domain=domain.com; path=/; expires=Tuesday, 29-Jul-2014 23:12:40 GMT
P3P: policyref="/w3c/p3p.xml", CP="ALL DSP COR CURa TAIa PSAa PSDa OUR NOR PHY UNI COM DEM PRE"
Content-Disposition: attachment; filename=moviehash
Cache-Control: max-age=360000
Last-Modified: Wed, 15 Nov 1995 04:58:08 GMT
Content-Length: 86736
Content-Type: text/html; charset=utf-8
X-Cache: MISS from domain.com
Connection: close

JW Player

User  
1 rated :

Same thing here, a website that is mostly built on Flash won't load for me. Nothing at all ( www.whirled.com ). I can't go to any of the sites there. Not even the part on the bottom of http://wiki.whirled.com/Entity_communication_(ActionScript_tutorial) . Wiki.whirled works for me, though.

JW Player

User  
1 rated :

I think I may have figured out my issue. The domain is *sabotaging* the movie by saying it needs to be downloaded and Flash 10+ is *following suite* by rejecting "downloads". This definitely points the blame at both the domain and Adobe.

Time to invest in an alternate technology. It's really too bad because I really like longtails player but Flash is too high of a security risk.

JW Player

User  
1 rated :

Same issue here...

http://www.brianliles.com/main/port/2-movies

JW Player

User  
1 rated :

Well, I tried getting on a gaming chatbox, and it won't work. The chatbox is a Xat chat, if anybody knows anything prior to fixing the error.

JW Player

User  
1 rated :

hi,

i tried opening cms site, its opening for a long time and the movie and image is not displaying, when i right click on the grey place, it displys "movie not loaded", "Show Redraw Regions", "Debugger" as a grey letters. Adobe flash player 10".

Ethan Feldman

JW Player Support Agent  
1 rated :

@Maria – Can you provide a link to where you are running this?

JW Player

User  
1 rated :

I'm getting the same problem. 'Movie Not Loaded' I've checked all my URLS and they seem to be ok and pointing to the right location.

see the problem here

http://keyframeinc.com/portfolio/KCI_Demo_Reel


Ethan Feldman

JW Player Support Agent  
1 rated :

The issue here is that your player swf file is not complete. I would upload it again.

http://keyframeinc.com/swf/jwPlayer-4.2.swf

Re-upload the file to here, it is blank.

JW Player

User  
1 rated :

I'm having a similar problem with my flash movie. I'm trying to post it on my page, and I'm receiving "movie not loaded" and "about Adobe Flash Player 10". Here is the code from the wizard I built it in.

<!-- Begin Publishing Scripts of Flash Menu Pick_6_Page_Intro -->
<object id="fm_menu_Pick_6_Page_Intro" width="420px" height="260px" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=7,0,0,0">
<param name="movie" value="Pick 6 Page Intro.swf" /><param name="quality" value="high" />
<param name="bgcolor" value="#000000" /><param name="wmode" value="window" />
<param name="scale" value="noscale" /><param name="salign" value="LT" /><param name="menu" value="false" />
<embed type="application/x-shockwave-flash" pluginspage="http://www.adobe.com/go/getflashplayer"
width="420px" height="260px" bgcolor="#000000" wmode="window" src="Pick 6 Page Intro.swf"
quality="high" scale="noscale" menu="false" salign="LT" />
</object>
<!-- End Publishing Scripts of Flash Menu Pick_6_Page_Intro -->

Any idea, doc?

Ethan Feldman

JW Player Support Agent  
1 rated :

Can you provide a link to where you are running this code?

JW Player

User  
1 rated :

http://www.pick6time.com/id16.html

It's a test page, but the video is above the word "Menu"

Ethan Feldman

JW Player Support Agent  
1 rated :

The file you are trying to play does not exist on your server:

http://www.pick6time.com/Pick%206%20Page%20Intro.swf

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