Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JW Player 6.5 Error Loading Media: File could not be played in firefox


Hi,
I recently bought JW PLAYER ADS 6.5
On local host it gives the following error 'Error Loading Media: File could not be played' in firefox and on self hosted web server it plays 2 secs and stops in firefox. Never loads in IE. only plays in google chrome
JW PLAYER 6.5 Test Link
http://www.ubraintv.com/test.php

The same video plays fine in old JW PLAYER 5.10

JW PLAYER 5.10 Link
http://www.ubraintv.com/watch.php?id=689

Please help

My code

<script type="text/javascript" src="jwplayer/jwplayer.js"></script>
<script type="text/javascript">jwplayer.key="xxxxxxx";</script>

----------------------------

<div id="myElement">Loading the player...</div>

<script type="text/javascript">
jwplayer("myElement").setup({
file: "upload/videos_all/live/CherieBlairFoundation6.mp4",
image: "upload/videos_all/thumbnails/CherieBlairFoundation6.jpg"
});
</script>


3 Community Answers

Ethan Feldman

JW Player Support Agent  
0 rated :

Change:

image: “upload/videos_all/thumbnails/CherieBlairFoundation6.jpg”

To:

image: “upload/videos_all/thumbnails/CherieBlairFoundation6.jpg”,
primary: “flash”

JW Player

User  
0 rated :

Ethan, that fixes the issue, but it will always force flash. What about HTML5?

Ethan Feldman

JW Player Support Agent  
0 rated :

Well, FF itself has issues with MP4 files in HTML5 <video>. It worked in 5.10 because Flash was the primary mode here. Since it still works in Chrome in HTML5, I would think that this work around should be OK.

This question has received the maximum number of answers.