Error during playback: cannot load m3u8, 404
Our set-up is functional; streaming live video from Akamai, encoded with Hyperstream via a m3u8 and self-hosted JW (6.4.3359). http://themetonline.org/live
There are occasional errors during playback. We are not able to manually reproduce the issue.
We receive reports from multiple physical locations that during playback the stream will stop and the error message will appear: Cannot load M3U8: 404 not found.
Examples from onsite at our streaming location. Error was observed about every 5 minutes this past weekend:
With all the steps in the process to get the stream working, where does this error point to a problem at? The Player? The Host of the player? The stream provider? The stream encoder?