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Android 3.1 html5 video (Galaxy Tab 10.1) Problem

Hi there,

I don't know if it is a Android 3.1 issue. But html5 video on the Galaxy Tab 10.1 is not working.

It states that the video is only one second long and only plays one second.

At first i tought it was a problem with the jwplayer wordpress plugin. But the demo video on the longtailvideo.com site gives the same result.
http://www.longtailvideo.com/players/ Only one second is played and stated as the length of the video in the player.

Hope someone can confirm/fix this?

Regards,
Rolf

70 Community Answers

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Pablo

JW Player Support Agent  
0 rated :

@Rolf -

We don’t currently have a Honeycomb tablet to test this on, but we’re working on it.

I’ll update this thread when we investigate further.

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JW Player

User  
0 rated :

thx. If there is anything I can do to help (testing for example) please let me know.

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JW Player

User  
0 rated :

Update, just tested on an asus transformer with android 3.2. Same problem.

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Pablo

JW Player Support Agent  
0 rated :

@Rolf -

I have confirmed this bug and created a ticket to address it in the next release of the player:

http://developer.longtailvideo.com/trac/ticket/1472

It concerns auto-detected durations on Android 3.x with the player running in HTML5 mode. If Flash is enabled on the tablet, the player works fine in Flash mode.

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JW Player

User  
0 rated :

samsung tab 10.1, i can see the video but it is very slow

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JW Player

User  
0 rated :

On Galaxy Nexus Android 4.0.1 I am having the same duration detection problem with html5. The video plays for 1 second and stops. The flash version works fine, but I would prefer html5. Thanks!

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Pablo

JW Player Support Agent  
0 rated :

@ben -

Thanks for the update. We haven’t yet tested Ice Cream Sandwich, since it’s so recent. I’ve re-opened the ticket.

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JW Player

User  
0 rated :

Same problem on Jelly Bean (Nexus s -Android 4.1.1) and Galaxy tab 10.1 ( android 4.0.4 ).
I have check duration by getDuration() on onPlay event and return 1 second.
If i force durantion in player configuration the video play correctly.
If you need other test, ask me.

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Ethan Feldman

JW Player Support Agent  
0 rated :

DO you have an example?

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JW Player

User  
0 rated :

Yes: http://www.denisgrilli.it/JwPlayer2.html

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do these Android devices have Flash installed or not?

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JW Player

User  
0 rated :

Android jelly Bean remove flash support that is because i test html5 only configuration.
Galaxy tab 10.1 have flash support ( android 4.0.4) but with next upgrade lost it.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Okay, so the devices that you are testing on, right now, is Flash installed on them or not?

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JW Player

User  
0 rated :

I have tested two device:
1) Samsung Nexus s (android 4.1.1): without flash installed
2) Samsung Galaxy Tab 10.1 (android 4.0.4): with flash installed.

Same problem on both device.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Not every Android supports m3u8, and m3u8 won’t work in Flash.

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JW Player

User  
0 rated :

My android device support m3u8 very well.
The m3u8 direct link work and if i write a basic html5 page with video tag but without jwplayer the video play correctly.
The video stop to work beacuse jwplayer script calculate bad duration.
Is not a device m3u8 support problem.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Try your m3u8 file on this link, does it work? – http://developer.longtailvideo.com/player/trunk/fl5/js/test/examples/m3u8.html

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JW Player

User  
0 rated :

Same problem: i see only 1 second (apple disclaimer) before video stop

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Ethan Feldman

JW Player Support Agent  
0 rated :

Weird, I have a Galaxy Tab and this works fine…

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JW Player

User  
0 rated :

What android version? I think (but i not have test it) that honeycomb work.

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Ethan Feldman

JW Player Support Agent  
0 rated :

4

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JW Player

User  
0 rated :

What browser do you have used??
Default browser?? Chrome? Other??

I have tested chrome and:
My example play audio but no video (for all video duration); i think this is a video codec problem but i need investigate it.
Your example fallback in download and open android player.

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Ethan Feldman

JW Player Support Agent  
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Default browser, the stock one.

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JW Player

User  
0 rated :

Sorry, i don't understand:
You have a Galaxy Tab with android 4 and my page work correctly??

Can you tell me exact version of android???

Thank

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Ethan Feldman

JW Player Support Agent  
0 rated :

Sorry, the Galaxy Tab is a slightly older device, it is on 4.0 ICS. It works though.

I also just tested our other Tablet, an Asus Nexus 7, on 4.1 Jellybean and it worked fine as well.

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JW Player

User  
0 rated :

Next week my colleague go back to the holiday and i test your nexus 7...

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JW Player

User  
0 rated :

Lucky to find this thread. Hopefully I'm not hijacking it, just to add on some of my testing as well.

1. WIth Flash installed on the device running 4.1.1 - Jelly Bean: Loads and played the flash file. Code is configure with Flash and HTML5 using m3u8
2. Once Flash removed (reseted the device to factory default) running 4.1.1 - Jelly Bean: Loading the same page as item 1, does not work, fallback to HTML5 does not play the m3u8 file. Then, created a html page using the video tag and it plays the m3u8 file.
3. Using another device running 4.0.4 (NO Flash installed), loads page mentioned in item 1, plays the m3u8 file.

*all these using default browser.
*tested the link http://developer.longtailvideo.com/player/trunk/fl5/js/test/examples/m3u8.html does not work on 4.1.1
*same as mention by the rest above posting, only 1 sec and then stops

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Ethan Feldman

JW Player Support Agent  
0 rated :

@Marah – Thanks for the testing results.

@Scumm78 – Thanks, let me know what you find.

It looks like 4.1.1 is causing an issue with our player here.

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JW Player

User  
0 rated :

@Ethan - No probs :) Any word if a "patch" would be release?

Cheers

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Ethan Feldman

JW Player Support Agent  
0 rated :

We are going to be releasing 5.11, as well as V6, so yes :) In the future.

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JW Player

User  
0 rated :

Cool! Keep up the good work!!!

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Ethan Feldman

JW Player Support Agent  
0 rated :

Thanks!

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JW Player

User  
0 rated :

On Samsung Galaxy tab 10.1 unable to play video on browser.
1. Default android Browser
2. Chrome Beta

But able to play video on Firefox for android.

OS : ICS 4.0.4

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

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JW Player

User  
0 rated :

Same problem on Samsung Galaxy S III Phone using the default, built-in browser...
Above test Link:
http://developer.longtailvideo.com/player/trunk/fl5/js/test/examples/m3u8.html

The test video plays for ~ 1 second - shows the disclaimer, and then video stops and displays image of the big bunny.

This Samsung device is running OS Android Ver 4.0.4

I just purchased this phone yesterday to get this HTML5 thingy to work, and have not installed any apps (no flash player).

Should I try V6? Any other ideas?

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JW Player

User  
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Also, I am able to reliably play my own m3u8 live stream by typing the URL straight into the phone's generic browser. When I hit "go," i am prompted by phone to pick "video player" a generic looking (not flash) icon, or "Internet" with a world icon. I pick video player and it plays my live stream, served through a Wowza media server. The video is full screen with audio, for ~ an hour, so far.

The phone is connected wifi on my home-office-wireless router, comcast.net. We are going out to media server and back down. Speed is currently 1.5mbps down, 4.06mbps upload. The stream is 248 kbps (w/aac audio encoder set to stereo 48 kbps).

streaming the m3u8 on it's own works fine. When it's embedded in the JW Player... it plays my same stream for about a second, and then it stops. I will try v6, and report...

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Ethan Feldman

JW Player Support Agent  
0 rated :

Try v6 and let us know if that helps – http://developer.longtailvideo.com/trac/wiki/Player6Beta

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JW Player

User  
0 rated :

Ethan,
Will you please help me? I must be doing something wrong... I cannot get the v6 to even play with the flash.

http://www.atlantaentertainment.com/live/jw6.htm

Will you please look?, suggest changes?

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JW Player

User  
0 rated :

Ethan,
it is playing... in Firefox, but not IE...

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Ethan Feldman

JW Player Support Agent  
0 rated :

IE is failing back to quirks mode and casting an issue.

Change:

<html>

<!DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.01//EN” “http://www.w3.org/TR/html4/strict.dtd”>
<html xmlns="http://www.w3.org/1999/xhtml">

To:

<!DOCTYPE html>
<html>

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JW Player

User  
0 rated :

That worked. Thank you. I now have the v6 streaming flash live from Flash Encoder (v3.2) through a Wowza media server using the .mp4.

I can still play the standalone m3u8 URL in the Gallaxy's video player, as before..

But now when I load the URL with the embedded jwplayer (v6) I get the background image with an arrow/circle in the middle (so far so go). I press on the arrow and it turns for less than a second and then the spinning arrow image freezes on top of background image. I never get to see any of my video now. The background image stays, and locks.

If I press the browser refresh, it reloads the page, but pressing the button does not work. If I leave it alone, it eventually returns itself back to the email that I clicked on to launch the URL link.

http://www.atlantaentertainment.com/live/jw6.htm

What do you think?

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JW Player

User  
0 rated :

I wish to correct that last sentence. After it page locks, the refresh will sometimes return a new image/arrow deal, and it will let you repeat the lock up, and sometimes when you repress the arrow, the player seems to enlarge the background image, like trying to go into full screen or something, and then press it again, and it does the half spin and sticks, freezes.

Remember, these problems are occurring on my new Galaxy III S (phone) running the Android version 4.0.4. I picked this one up at Verizon on Saturday, and have not loaded any apps.

Have I codded it correctly? Do you have any ideas or suggestions?

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Ethan Feldman

JW Player Support Agent  
0 rated :

Hm, it might be an issue with that beta.

Can you try the latest tag of V6?

http://developer.longtailvideo.com/trac/browser/tags/mediaplayer-6.0

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JW Player

User  
0 rated :

I believe I have build .2813 installed, tested... Here is my report.

The flash still works on the desktop, but when I load the same page on the Gallaxy S III (to run HTML5), JW player does not spin or anything else, it just shows the background image with arrow. When you press the arrow, it sometimes enlarges the background image, and then press arrow again, and the image shrinks to original size. That's all it does... no streaming.

Note, I now see the "JW Player" on right above the image. That has also changed from build .2449 that I was testing with before.

My test link:
http://www.atlantaentertainment.com/live/jw6.htm
should work through tonight.

Any ideas?

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JW Player

User  
0 rated :

Update. It started working. I am not sending audio to my test stream tonight, just video... and the video is playing well on the Gallaxy 3 III.

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JW Player

User  
0 rated :

But I could only make it work just once.

Now, pressing arrow just makes image larger, then smaller... and I cannot get it to stream video again...

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JW Player

User  
0 rated :

Why it is not possible to sign out of gmail using Android 3. Any sugestion regardig the settings to enable signing out. Or is it an inherrent problem

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Ethan Feldman

JW Player Support Agent  
0 rated :

@Raghavendra – This is a forum for the JW Player.

@Gary – I tested on a Nexus 7 and a Galaxy tab here and it definitely works multiple times.

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JW Player

User  
0 rated :

Do you have flash on these devices? What version of Android?

If I cannot play, then what should I do?

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Ethan Feldman

JW Player Support Agent  
0 rated :

Android 4.0.1 I believe.

No Flash.

Since it played once, maybe you should try to reboot your device, or clear it’s cache? It could be something along those lines.

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JW Player

User  
0 rated :

I'm seeing this same issue with Android 4.0.4 on a Galaxy SIII running CM9.

Playback of M3U8s using JW is inconsistent but generally non-functioning. I've confirmed this with 5.9 and 6.

Using a basic video tag is flawless.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

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JW Player

User  
0 rated :

Yup, this page does it:

http://developer.longtailvideo.com/player/trunk/fl5/js/test/examples/m3u8.html

And I've separately tested that same media and other known good m3u8's under JW6 without success.

I've also confirmed stock AT&T 4.0.4 firmware on the S3 shows the issue in addition to CM9. CM10 which is based on 4.1.1 seemed to work.

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Ethan Feldman

JW Player Support Agent  
0 rated :

I would recommend testing out you m3u8 with V6…

You can test it here – http://www.longtailvideo.com/support/jw-player-setup-wizard

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JW Player

User  
0 rated :

Yup I've tried that.

If I tap play once it does nothing. If I tap a few times I can get it to play audio but video doesn't start, the preview image stays there.

Under JW5 the A/V start playing, I see video for a second then it goes back to the preview.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a sample m3u8 that we can test with?

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JW Player

User  
0 rated :

Yup. I've been using the ones from your examples and they both exhibit the issue:

http://qthttp.apple.com.edgesuite.net/1010qwoeiuryfg/sl.m3u8
http://devimages.apple.com/iphone/samples/bipbop/gear1/prog_index.m3u8

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Ethan Feldman

JW Player Support Agent  
0 rated :

Thanks, we will take a look.

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JeroenW

JW Player Support Agent  
0 rated :

HLS on Android is indeed petty much broken:

http://www.longtailvideo.com/blog/30049/jan-ozer-interviews-jw-on-apple-hls-and-mpeg-dash

We’re going to ensure HLS streams will not get loaded across the board on Android. That way, you can serve a progressive MP4 as fallback.

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JW Player

User  
0 rated :

Thanks Jeroen, I bumped into that article while researching the state of HLS on Android.

I will note that YouTube uses HLS to deliver live events to Android 4.0.4 and 4.1 (based on useragent) and that these work on my S3 where JW5/JW6 do not.

Dropping support to allow fallback sounds fine for on-demand programming but in a live setting the fallback needs to be to RTSP can be equally problematic.

It would be nice to have the option to deliver HLS Android versions we know work with it, as YouTube seems to. Obviously they have some advantage with inside knowledge about the true state of support.

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JeroenW

JW Player Support Agent  
0 rated :

I’m not sure how YouTube does this (or if they tested this enough), but we have very simple reproducible error cases that use a <video> tag and not JW Player.

As for falling back, that’s going to be possible with 6.1. You can do the following:

1) Setup a <div> that contains a link to the RTSP stream (which is picked up on Android)
2) Load JW Player in this div, using an HLS stream and the “fallback” option set “false”.

On desktops and iOS, the HLS stream will play in JW Player. On Android, the link to the RTSP stream will be available.

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JW Player

User  
0 rated :

I just purchased a Samsung Galaxy Tab 2 10.1 and am having problems playing videos off of websites. This seems very strange since it would seem that this device is primarily a media oriented system.... I keep thinking that there must be something I am doing wrong, since this is my first Android experience... but I got a Samsung Galaxy phone at the same time and it won't play videos either.. youtube is fine, but not videos from other websites. Sure would love to have someone tell me how to correct this since I primarily want these phones and tab to do business presentations in a face to face environment without dragging out my laptop.... worthless without video capability.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a website?

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JW Player

User  
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I have a Samsung tab2 7in running 4.0.4 and I am having problems playing videos in the jw player format. It will only load 1 second worth of video, or play without moving the video and then crashing the browser. I am using the default internet browser. When using the chrome browser, it won't even load the player.

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Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

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JW Player

User  
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Hi,

I am having the same problem.
It started playing then stopped after one second.

The video works perfectly on most systems (pc, mac, android and apple iphone) from what I can see so far.
The only systems it doesn't work for some reason are:

The galaxy S3
The Galaxy Note 10.1

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JW Player

User  
0 rated :

As for a link...any of the videos on www.clarevirtually.ie
http://www.clarevirtually.ie/barleycove.php

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Ethan Feldman

JW Player Support Agent  
0 rated :

Can you update to 5.10?

http://www.longtailvideo.com/order/view

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JW Player

User  
0 rated :

Thanks...that has solved the Galaxy note problem....
I will have to wait until I can get in contact with my costumer to find out if it works for his Galaxy S3 as well. I have high hopes though.

The 5.10 update solved the problem....strange that the 6 update didn't.

Oh well...it seems to be all working now.

Thanks!

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Ethan Feldman

JW Player Support Agent  
0 rated :

Np

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