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On Firefox + ANDROID, video is not playing.


On Firefox + ANDROID, video is not playing.[loading animation stays on player] ???

35 Community Answers

Ethan Feldman

JW Player Support Agent  
2 rated :

Please provide a link.

JW Player

User  
-1 rated :

http://jwplayer.farooq.tv

Ethan Feldman

JW Player Support Agent  
1 rated :

This plays for me. Are you running on a 3g or wifi connection?

JW Player

User  
0 rated :

wifi

Ethan Feldman

JW Player Support Agent  
-1 rated :

Hm, we checked on Wifi on Android + Chrome here and it works fine.

JW Player

User  
-1 rated :

http://jwplayer.farooq.tv/

I have checked on wifi, on andrio 4.1 firefox
jus show loading animation and does not play video


check Firefox not chrome

Ethan Feldman

JW Player Support Agent  
0 rated :

I did check FF on Android 4.1

JW Player

User  
0 rated :

which FF version, did you check ?
I am testing with 22.0

Ethan Feldman

JW Player Support Agent  
0 rated :

22

JW Player

User  
0 rated :

so tell me. what's reason of not playing video ?
is your android flash ?

Ethan Feldman

JW Player Support Agent  
2 rated :

No, it is a Galaxy S3, no Flash. I don’t know why it is not working for you.

JW Player

User  
0 rated :

I have the same issue. But, it works if I tap the player to pause it and then tap again to play it. I was getting this behavior on my videos and figured it was my problem, but then I tested the video on the JW Player homepage(http://www.longtailvideo.com/jw-player/) and got the same thing.

Tested with:
Firefox 22.0
Firefox Nightly 25.0a1
JW Player 6.5.3609

JW Player

User  
-1 rated :

Also, when using Firefox on an Android tablet, I get very weird behavior. It displays with the JW Player text and original skin instead of what I specified(yes, I have premium, and it works in other browsers) and when I click on play it reloads the page. Again, I get the same behavior on the JW Player homepage, so it can't be my code. Actually, I was surprised that it didn't use the browser controls like you do on phones.

Ethan Feldman

JW Player Support Agent  
0 rated :

Do you have a link?

JW Player

User  
0 rated :

I gave you the link to your home page where the problem occurs.

Ethan Feldman

JW Player Support Agent  
1 rated :

That is our site, but we cannot reproduce it here.

JW Player

User  
0 rated :

Nevertheless, the problem exists, and I'm not the only one reporting it. I had someone else test it with a different phone and version of Android and they reported that the video would not play either. If there is any information I can give you that can help, please let me know.

Ethan Feldman

JW Player Support Agent  
0 rated :

We can look into it. It is a bit difficult with Android because of all the different devices.

JW Player

User  
0 rated :

Thank you.

JW Player

User  
0 rated :

If there's anything I can do on my device to help, let me know.

Ethan Feldman

JW Player Support Agent  
1 rated :

Np.

Ethan Feldman

JW Player Support Agent  
0 rated :

Ok

JW Player

User  
0 rated :

This could be a clue about my problems on my Android tablet. When I try to simply use the video tag to play an MP4 video(any video, including the video from your site), it reports that the "video format or mime type is not supported". Apparently Mozilla is blocking this tablet's H264 playback. Could the weird behavior that I was experiencing be related to this? I do not get this error on my Android phone, that's still a separate issue.

Ethan Feldman

JW Player Support Agent  
0 rated :

That might be. We simply fall back to a <video> tag on these devices.

JW Player

User  
0 rated :

It probably needs to be handled more gracefully, it was very confusing to me and I'm sure it'll be even more so to my customers. The video tag is firing an error with code 4, but I'm not getting anything in either the onError or onSetupError callbacks in JW Player. It seems to me like JW Player is failing to initialize itself completely when this is happening, if that makes sense to you. I hope this helps.

Ethan Feldman

JW Player Support Agent  
0 rated :

Thanks

JW Player

User  
0 rated :

It also does not work with Firefox and Chromium on Linux.
It tries to display it with html5 but firefox does not include the h264 codec on linux => it fails.

Ethan Feldman

JW Player Support Agent  
0 rated :

FF only supports H264 in html5 <video> in Win7 right now.

JW Player

User  
0 rated :

any progress ?

Ethan Feldman

JW Player Support Agent  
0 rated :

With?

JW Player

User  
-1 rated :

play in android ?

Ethan Feldman

JW Player Support Agent  
0 rated :

We support Android, see this demo – http://www.longtailvideo.com/jw-player/

JW Player

User  
0 rated :

I have galaxy tab with android 4.1.1 , when hit this page from ff
I click play icon, nothing happens
just postback page and yellow icon appear in address bar.

JW Player

User  
0 rated :

chrome plays fine.

Ethan Feldman

JW Player Support Agent  
-1 rated :

We just updated the demo to 6.6, it should work in FF+Android better now.

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