How do we track how many users unmute / turned on sound?
Can we track how many users unmute / turned on sound if our default setting is autoplay with no sound?
How? Can we do this at the video-specific level? Do we need to use GA for this?
1 Community Answers
Timoor Kurdi
JW Player Support Agent
0
rated :
Hi,
My name is Timoor Kurdi and I’m a Support Engineer at JW Player.
We do not have built-in functionality for this, but this can be accomplished using our API and our JavaScript event handlers.
I wrote a code example that shows this in action, please take a look – http://s3.amazonaws.com/qa.jwplayer.com/~timoor/jwplayer-mute-state.html
You can swap out the console.log statement for some custom code you add in which would help you track this event.
Hope this helps!
Regards,
Timoor Kurdi
Support Engineer