Usage limits and cost
Hi,
I am owner of Premium license (bougth it November 18, 2012) and I use JW Player v6.0.2813 (Premiun Edition) on some sites, for example at www.sportlife.ua.
I also store 2 videos (1 deleted) on jwplayer.com but they have just 50 PLAYS and 6308 EMBEDS for last 90 days (Data on https://dashboard.jwplayer.com/#/analytics/overview)
But I see in Usage statistics page (https://dashboard.jwplayer.com/#/account/usage) lots of plays, 5000-7000 per Month.
One day ago I recieved a letter from overages@jwplayer.com with the next information
===
Dear Customer,
Based on your 5,597 video plays in February 2018, you're exceeding your limit of 5000 video plays as a Free customer.
Please consider upgrading to Starter for just $5/month to prevent disruption of service. You will also receive new features such as a turnkey video gallery and improved analytics.
You can upgrade via our secure checkout here: https://checkout.jwplayer.com/#/?planCode=starter_annual
Sincerely,
JW Player
===
My question is the next:
Why should I pay additional money for using old player code license for witch I have bougth?
My Premium license Info
==
Congratulations, you order is now complete! This email serves as your order confirmation and purchase receipt.
SIGN-IN TO YOUR EXISTING JW PLAYER ACCOUNT TO DOWNLOAD YOUR COMMERCIAL PLAYER:
Click the link to access your JW Player Account: https://account.longtailvideo.com/welcome/09a31e28-31a2-11e2-812b-22000a9f2453
If the link does not work, copy & paste it into your web browser's address bar.
ORDER DETAILS
Order Number: ORD-101872
Name: Oleksandr Voznyuk
Email: alekzander@ukr.net
Date: 11-18-2012
Product: JW Player Premium
Premium Support Contact Info: premiumsupport@longtailvideo.com (646)580-6251
License Key: XVDkfMo7J1SWTyRdMZy91gWWR6H4ly+I/pXK1T+cLB4=
PAYMENT DETAILS
Payment Number: PMT-100790-01
Payment Method: Credit Card
Payment Amount: $249.00
Your JW Player Account is where you can download the commercial version of the player, update your billing information, and activate your JW Player analytics.
Happy Embedding,
The LongTail Video Team
LongTail Video | 134 5th Avenue, 5th Floor | New York, NY 10011, USA
==
