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JW Player won't work in any browser on my Mac


Why won't JW Player work in any of my browsers, on my Mac desktop. it works on my Macbook Air? what setting is preventing this from happening? They are both running the latest OS and Updated browsers.

1 Community Answers

Timoor Kurdi

JW Player Support Agent  
0 rated :

Hi,

My name is Timoor Kurdi and I’m a Support Engineer at JW Player.

Could you please follow the instructions on this page so we can try to reproduce the issue? – https://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-reproduction-page

Could you also reboot those devices and try again? Any errors being received?

Regards,
Timoor Kurdi
Support Engineer

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