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video360 4k


Hi everybody
searching and searching but I did not find the way to publish 4k 360 video contents. Can anyone help me ?

Gil

3 Community Answers

Donni

JW Player Support Agent  
0 rated :

You will need to utilize the transcode template platform API endpoint in order to add a 3840px wide conversion to videos uploaded to your account.

Let me know if you have any other questions,
Donni

c...

User  
0 rated :

thanks a lot. Going to look at that. Can u confirm me that I can stream 360 video on mobile browsers (chrome, firefox) ?

Donni

JW Player Support Agent  
0 rated :

We only support mobile chrome on Android, I am afraid we do not support mobile Firefox.

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