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Dind't receive any email confirmation for activating start plan


Hy i dind't receive any confirmation mail for my purchase (start package) in my credit card it show's me the transaction

2 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

I see that your account was successfully activated. Please try to log in here- https://dashboard.jwplayer.com

m...

User  
0 rated :

yes i know is active but is a free account not Start Plan wich i pay for it

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