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YouTube Closed Captions


Has anyone taken auto-generated .vtt files from YouTube and used them as caption tracks on JW player? We are trying this out and notice that text is overlapping when showing the cc on JW Player.

4 Community Answers

Heidi

JW Player Support Agent  
0 rated :

Hello,

Web VTT files that follow the W3 standard will work in the player:

https://www.w3.org/TR/webvtt1/

Do you have a link you could post where I can see the issue?

Heidi

r...

User  
0 rated :

Hi Heidi,

Here is the video with captions saved to it - https://content.jwplatform.com/previews/R8Z7fMU7-CL6Vz5D9?sig=2febb7fb3ed366f0596c0d09f23be905&exp=1515637936

Here is the link to the YouTube version with the same vtt file - https://www.youtube.com/watch?v=3GSGhlo5R-I

The captions on JW Player is out of sync - https://www.dropbox.com/s/0a45jzefils1o3y/Screenshot%202018-01-09%2017.49.16_preview.png?dl=0

Thanks!
Ranbeer

Dalvir

User  
0 rated :

Hi Heidi

Here are details and links for the issue:


I am facing issues with using youtube autogenerated taranscript with jwplayer.

Here are links

http://academy.social27.com/welcome.aspx ---This is for jwplayer
Yoututbe video link is
https://www.youtube.com/watch?v=3GSGhlo5R-I
Transcript vtt file link is : http://s27platformmedia.blob.core.windows.net/l27lms/sandbox/3551/eba11ed0-fd2d-48ee-8b7d-b813a928cb18.vtt

So in Youtube video the transcript is sliding up as the lines are spoken by instructor in video. So there is sliding effect.

But in case of jwplayer its not happing like that and it looks that the already spoken lines are coming toggether.

Could you plz provide me help on this that how could it can be fixied with jwplayer and how it can work like youtube.

Heidi

JW Player Support Agent  
0 rated :

Hi Dalvir,

I have escalated your issue to our engineers, per your ticket in our support queue. I will post my replies there. Thank you for the links and additional information.

Heidi

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