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VPAID adTime only updates on quartiles.

I've noticed that the adTime on videos loaded via VPAID tags only seem to update on quartile times - so if a video is 40 seconds long, it only updates once per 10 seconds. Is there any way to configure the jwPlayer to update the adTime more frequently? I attempted to trigger the adTime event manually once per second, but even when I pass a new position value as the data in the adTime event it doesn't update the progress bar in the UI.

Is there any way around this short of tracking the video time externally and displaying it via a custom progress bar?

Does the rate this event fire at depend on the configuration of the VPAID tag itself?

4 Community Answers

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Todd

JW Player Support Agent  
1 rated :

Sounds like this VPAID ad is configured to only update the time on intervals. We do not see this often, but it is caused by the ad creative and there is nothing our player can do about it.

Please check with your ad network for a fix. And if you want to see a sample VPAID ad that does not do this, SpotX has a great test VPAID ad tag at:

http://search.spotxchange.com/vast/2.0/85394?VPAID=js&content_page_url=__page-url__&cb=__random-number__&player_width=__player-width__&player_height=__player-height__

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d...

User  
0 rated :

Can you clarify if the issue is with the video file itself or the configuration of the VPAID tag? I mean, if i re-encode the source video with more keyframes or something will that fix the problem or does our ad network need to change their tag configurations to get this to update more frequently?

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Todd

JW Player Support Agent  
1 rated :

The problem is with the ad creative itself, meaning that it was not coded to fire time internal updates every second. This was probably done because the developer never intended to have a countdown message displayed. You will need to ask your ad network to make a change on their side.

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d...

User  
0 rated :

Got it, thanks for your help!

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