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strecthing on fullscreen (ios)


Hi

We are sometimes having trouble with wrong scaling in ios fullscreen
I saw in one of the answer that it is beyond your reach because it is ios native player when fullscreen is on.

Has there been any change on the issue?

thanks

1 Community Answers

George

JW Player Support Agent  
0 rated :

Hi,

At the moment it seems to be an issue with iOS.

For me to reproduce this issue reliably I will need the following information:

Browser name and version:
Operating System name and version:
Device make and model:
Provide step by step instructions on how to reproduce the issue on your page:
A test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page

The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.

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