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JWplayer not display in IE11, Win7 Firefox, Mac safary + chrome, Android chrome


Hj

I'm investing about JWPlayer streaming and use demo at "https://developer.jwplayer.com/tools/stream-tester" to test JWPlayer ability.
But on some environment (IE 11, Win7 Firefox, Mac safary + chrome, Android chrome) player is not display, is this JWPlayer spec ? can not use JWPlayer streaming on these browser ?

thanks you!

4 Community Answers

George

JW Player Support Agent  
0 rated :

Hi,

Here’s a list of supported browsers:
https://support.jwplayer.com/customer/en/portal/articles/1403653-browser-device-reference

For me to reproduce this issue reliably I will need the following information:

Browser name and version:
Operating System name and version:
Device make and model:
Provide step by step instructions on how to reproduce the issue on your page:
A test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page

The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.

Susanta Bera

User  
0 rated :

Can we live stream via android/iphone with jwplayer but without android/iphone SDK?

George

JW Player Support Agent  
0 rated :

Are you trying to generate a live stream from your camera? or play a live stream?

If you want to generate a live stream, you’ll need an app like broadcast.me, then connect that to JW Live.
Documentation:
https://support.jwplayer.com/customer/portal/articles/2549038

If you want to play the Live stream, then Yes. You can play a live stream on mobile devices without the SDKs

TamTit

User  
0 rated :

NHu y

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