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AES decryption not supported with this license


At jwplayer8 we are getting the following error what should we do?

Error loading player:
AES decryption not supported with this license

1 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi there,

We are currently aware of an issue regarding the playback of AES-encrypted HLS streams using the Free license and we hope to have a fix out soon.

You can keep an eye on our Release Notes page as we post release notes and bug fixes with every new update.

Thank you.

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