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only video no sound

Using JW player on the web page, only video has no sound. We have tried a lot of web pages, so long as we play video with JW player, there is no sound, and other players have sound.

1 Community Answers

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Donni

JW Player Support Agent  
0 rated :

I’m afraid I don’t have enough information to troubleshoot this. Can you provide a test page?

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