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Download of self-hosted JW Player


When I go to the Tools page, following the instructions, I can't download JW 7 Self-hosted Player as it is shown in the article https://support.jwplayer.com/customer/portal/articles/2376965-license-keys-downloads

Instead, it says "Upgrade for access to your Self-Hosted player download and license key".

What am I supposed to do to download self-hosted JW Player and get the key?

Thank you!

1 Community Answers

Daniel Berger

JW Player Support Agent  
-4 rated :

Thank you for the link. We very recently changed certain entitlements in anticipation of the JW8 release. Only enterprise accounts can download the player. I will but in a report to update our documentation.

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