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Videos are not loading

Hi,
I am using latest android dependency for jw-player in our App. Everything is working fine in all the device above kitkat, But in KITKAT and below devices videos are not showing up. It's showing java.lang.illegalStateException error. Please help me to fix this issue.

Thanks and Regards,
Rakshith Shankar T R
Android developer

1 Community Answers

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George

JW Player Support Agent  
0 rated :

What does the stacktrace say?

You need 4.1 and above:
https://developer.jwplayer.com/sdk/android/docs/developer-guide/about/requirements/

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