Sound on mobile device
Hello, I am trying to run jwplayer 7.12 on mobile device, the file is mp4
Can hear no sound however the sound is ok on desktop browsers.
Thanks,
Stan.
Hello, I am trying to run jwplayer 7.12 on mobile device, the file is mp4
Can hear no sound however the sound is ok on desktop browsers.
Thanks,
Stan.
Please follow the instructions here so we can help troubleshoot. Make sure to also include the browser/OS version and device.
update: we are using Android (Chrome Browser) with controls: "false" on jwplayer, same issue on iPad
Since you don’t have a test page for me to visit I can only assume you have the player set to autoplay which mutes audio => https://www.jwplayer.com/blog/mobile-web-autoplay/
Thanks, I guess now I have an answer.
Is it possible to show only sound option on controls bar?
There is no built in way so you would need to use CSS on the page.