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Sub Spanish and French is wrong display

I add sub Spanish and French is wrong display see picture here: https://tubebell.com/wp-content/uploads/2017/08/spanish-sub.png

Link demo: https://tubebell.com/movies/300-spartans-2016/

Other sub is all right! Who know help me please thank you!

1 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Hi there,

I took a look at those SRT files and the incorrect characters are actually inside of the tracks.

For example:

6
00:01:58,818 --> 00:02:02,379
Aprendi  a no retroceder jam s,
a no rendirse jam s.

If you fix the characters in the actual SRT file, they should display properly in the player.

Thank you.

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