JW Playwer for the below link is not working on IOS device (any browser) -
https://content.jwplatform.com/previews/YtTEakoP-bLzZmBxd
This is working fine on Android device and desktop but on IOS device it is not working as per its expectation
Safari currently is not a supported browser for 360 video due to a CORS bug in webkit. There is a bug report you can look at here. You will not be able to use the single-line embed code if you’re looking to get 360 in Safari. If you view the page source on the demo page you can see a workaround where the player is manually embedded and pointing to a file on the same origin for iOS.
Also when we play video on IOS device Safari browser with full screen mode it is showing as normal video instead of 360 play mode
Even your demo video for 360 view is also not rendering in 360 degree -
https://developer.jwplayer.com/jw-player/demos/innovation/360-video/
Is this possible to play in 360 degree in mobile full screen mode?
Please review the bottom half of the 360 demo page to see the supported browsers.
When we upload a video on JW platform via Botr API the video is uploaded successfully and we can see the preview on their website as usual
but we are not able to see the same video on our website. It takes 4-5 mins (Depending upon video file size) to display video on our server.
Can you please help us to sort out this issue to play video at the same time when it is available to play on JW platform
Note - We are using Javascript code not single line embedded code for JW player implementation
How are you calling the video that’s been uploaded? How long are you waiting after it’s been uploaded and transcoded? Can you provide a test page?
Here is the code through which we are trying to upload video on JW server-
$BotrAPI = new BotrAPI(JW_API_KEY,JW_API_SECRET);
$BotrCreateResponse = $BotrAPI->call('/videos/create',array('custom.stereomode'=>'monoscopic'));
$BotrUploadResponse = $BotrAPI->upload($upload_link, $file , 'php');
Just after uploading video we have to show preview of that video on server
and we are showing this with below Javascript code -
var player = jwplayer('videodiv').setup({
hlshtml: true,
playlist: [{
title: 'video title',
mediaid: 'media_id',
stereomode: 'monoscopic',
sources: json_array_of_video_source,
image: 'post_image_path'
}]
});
and we are getting video source from this URL -
$url = "https://cdn.jwplayer.com/v2/media/".$mediaid;
The media ID should be already included in our JSON array. How long are you waiting after the video is uploaded? Also I don’t think you can set the stereo mode via the API yet you have to do it in the dashboard.
