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Error loading player


Hello Team,
I need your help. I am using JW player 7.10.2 version. I am getting error message "error loading player.no playable sources found" on crome mobile and ipad device but it working fine in desktop. Please need help

5 Community Answers

Daniel Berger

JW Player Support Agent  
0 rated :

Can you please share a link to the page where you are experiencing this behavior?
Thanks.

a...

User  
0 rated :

yeah you can check on this side. www.dancewithmadhuri.com .With' internet explorer' all the videos are playing.But are not AUDIBLE.The same with UC browser.With 'firefox' any video isn't playing.The same with opera mini. and I think 7.10.2 is beta version. why it showing on our JWplayer version. Before this version everything is working fine. Please help me

Minal

User  
0 rated :

Need your help.waiting for response

Daniel Berger

JW Player Support Agent  
0 rated :

Hi. I visited that site in Safari, Chrome, FireFox and IE and I was able to play your videos (with audio), as expected. Can you please clarify your issue and exactly how I can reproduce it? Thanks.

Minal

User  
0 rated :

its working fine for dekstop. but not working in mobile and ipad browser

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