Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

360 Video Not Working


I am testing a 360 video and cannot get it to work. I told the JWPlayer Dashboard that it was 360, and also added:

stereomode: 'monoscopic'

To the player javascript setup code. It still just shows the entire video in the player without the ability to move around.

Is there something else I need to add to the javascript?

Thanks
Ryan

4 Community Answers

George

JW Player Support Agent  
0 rated :

Hello Ryan,

The dashboard player is a generic player. For you to see it in action you’d have to choose embed and select the iframe method to get a link to a Preview Page.

Example:
https://content.jwplatform.com/players/89GBG9tA-iMTuflwu.html

c...

User  
0 rated :

I'm not trying to use it in the dashboard, but here:

http://www.traileraddict.com/ghost-in-shell/360-teaser

George

JW Player Support Agent  
0 rated :

I can’t seem to find the setup code where you set the stereomode.

Have a look at the setup at the bottom of this page:
https://content.jwplatform.com/players/89GBG9tA-iMTuflwu.js

Also, you should try uploading the content to JW Platform and using the singleline embed, it should be easier and getting a media id for your content will allow you to use JW Player analytics.

Please let me know if you have any other questions or concerns.

George

JW Player Support Agent  
0 rated :

Hello Ryan,

Please contact support from the JW Player Dashboard for us to continue this conversation via email.

This question has received the maximum number of answers.