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player start in mute


Suddenly (last 3 weeks) jwplayer start with mute, why that? i didnt change nothing in my code. i am using jwplayer from your cloud.
http://www.iba.org.il/Mobile.aspx#!/audio/yes/radio/yes/ar/iba-aYEQB1-RUFm1

1 Community Answers

George

JW Player Support Agent  
0 rated :

Please send me a test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page

The test page must not contain any additional code or CSS, it must only contain the player and concrete steps to reproduce with expected and actual behavior.

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