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Not able to change volume and bitrate in IE9 & IE10


I am using Jwplayer version 7.8.7 (Premium version).

While playing video , in IE9 & IE10 When I hover over volume indicator to bring up the volume slider at that time if I try to change volume , volume slider disappears.
Due to that I am not able to change volume.

Same issue exists for bitrate toggling. I am also not able to change bitrate. When bitrate switching option brings up and I try to select bitrate immediately bitrate options disappears.

Issue exists only for IE9 & IE10

1 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi there,

I am unable to reproduce any strange behavior with the HD or volume buttons when viewing a HLS stream on our Stream Tester in both IE 9 and 10 in Windows 7. The HLS stream I tested with is:

https:///playertest.longtailvideo.com/adaptive/bbbfull/bbbfull.m3u8

If you are still experiencing this behavior, can you please send me a URL to a reproduction page?

Thank you.

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