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Extension preventing JWPlayer working correctly


Hi all!

I am experiencing an issue with Google's "Data Saver" extension. It some cases it does not allow the player to perform all the tasks it is supposed to and in effect the video does not get loaded. The error says: "No playable sources found". If I disable the extension everything works fine.

This is an example of the page that works without and doesn't work with this extension. It happened a couple of times that it worked with the extension enabled also, but in most cases it doesn't.
http://www.sada.rtl.hr/rukomet-sp/144231/madjarska-hrvatska-14012017/

The extension:
https://chrome.google.com/webstore/detail/data-saver/pfmgfdlgomnbgkofeojodiodmgpgmkac/support?utm_source=chrome-app-launcher-info-dialog

Screenshots are here:
http://www.zimagez.com/zimage/screenshot2017-01-1909-32-54.php
http://www.zimagez.com/zimage/screenshot2017-01-1909-34-04.php

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

Google’s documentation does not say anything about how their extension handles videos but it does say “Less data gets downloaded to your device, because Google servers will compress it.”

I say leave it off, because how useful is an extension that saves data but does not allow you to view the videos that you want?

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