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Embedded Player on Mobile/Edge smaller?


When I use plain javascript to embed our enterprise player on a page, it displays the stream fine on any standard browser. However, on any mobile or Windows 10 Edge browser, the played content only takes up about half (width & height) of the player space - tons of black "space" around the content. Any ideas why???

1 Community Answers

George

JW Player Support Agent  
0 rated :

Sounds like some CSS or HTML quirk.

Please send me a test page replicating the issue as described in the document below:
https://support.jwplayer.com/customer/portal/articles/2186238-troubleshooting-%E2%80%94-creating-a-test-page

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