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Cannot click button play in chrome

Hi supporter,
When autoplay:flase in chrome, it show button PLAY, but when click on it, button not affect.
Video only play when I click over side of button or any position other button play.
Please help me :)
Thank you.

3 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Hi there,

When Chrome 55 was released, we were made aware of an issue that caused the play button in our player not to work in that version of Chrome. We have since fixed the issue in JW Player 7.8. If you are using a version of the player prior to 7.8, I recommend updating.

Thank you.

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t...

User  
0 rated :

Thank you Alex,
After updated, it fixedand work fine.

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Alex

JW Player Support Agent  
0 rated :

Not a problem!

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